Games won't start on Xbox Series X

Discus and support Games won't start on Xbox Series X in XBoX on Consoles to solve the problem; Every game I start shows the startup screen and then a black screen shows and sends me back to the home screen. I've restarted my console multiple... Discussion in 'XBoX on Consoles' started by Jack_126, Feb 13, 2021.

  1. Jack_126
    Jack_126 Guest

    Games won't start on Xbox Series X


    Every game I start shows the startup screen and then a black screen shows and sends me back to the home screen. I've restarted my console multiple times, is this a known issue? I couldn't find anything about this on Reddit or on this site.

    :)
     
    Jack_126, Feb 13, 2021
    #1
  2. StuartATrueRed Win User

    External SSD on Xbox Series X?

    The games on the SSD will run fine on it. You won't need to move them to the Xbox Series X storage to play them. Only the Xbox Series X games & games optimized for Series X will need to be played on the consoles own storage.
  3. Obsessive Power Win User

    3.0 2Tb Seagate HDD comparability

    Hi,

    Your drive will work the same on Series X as it does on Xbox One and you won't need to format it.

    However, Series X games or Xbox One games with Series X enhancements will not run from that drive and will either need to be installed internally or to an external SSD designed for Series X/S.

    Your hard drive will be too slow for Series X games. They can be stored there, but not run from there.
  4. XBF Zineb F Win User

    Games won't start on Xbox Series X

    Hello there @Jack_126, I hope everything is going well!
    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards
    Stay safe, and happy gaming!
  5. ctrgarner Win User

    Games won't start on Xbox Series X

    I done all of these steps and still the same issue. Only thing left for me to try is a complete factory reset
  6. AngelLinares3 Win User

    Games won't start on Xbox Series X

    I am on the series s and I only play call of duty and I am having the same problem I already foctory reseted microsoft has to something about this problem it is very annoying considering it is the only game I play
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Games won't start on Xbox Series X

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