Games wont reinstall

Carlito1Arda · Nov 6, 2021

Hi..I had brought the series x yesterday and since setting it all up have only been able to install one of my many games and the rest wont install, stop installing halfway or take too long to install. How can I resolve this issue?

:)

ScrimpyTheGod

Yep its working. Mate thank you so much that's so much stress money and time you have just saved, this is why I chose to become an ambassador, to help people make their life easier, cant thank you enough. Happy new year artuto.

Sodangidni

Hi, ScrimpyTheGod.

Keep me posted!

If the game appears in your dad's account order history.
All you need to do now is add his account to the Xbox, and you should be able to download and play the game after enabling Home Xbox for your dad's profile.

Home Xbox can be enabled in this way:

Open Settings > General > Personalization > Home Xbox > select “Make this my home Xbox”.

Sodangidni

Hello!

Thanks for letting me know that you can play the game and for your kind words.

Happy new year, ScrimpyTheGod!

Sodangidni

Hello, ScrimpyTheGod. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Call of Duty Cold War has a separate version for both Xbox One and Xbox Series X|S.

Could you go to the link below and sign in with the account you used to purchase the game?

https://www.xbox.com/games/store/Call-of-Duty-Black-Ops-Cold-War/9N2DMQBN9RC4

Do you see an option that says “Install”?

If that's not the case, could you check if this game is listed in your Microsoft account order history with the status “completed”?

https://account.microsoft.com/billing/orders

Make sure to select “all available” in the “ordered within” filter in case you purchased this content 3 or more months ago, and check the order history with every email address you own in case the game is not there.

Furthermore, please refrain from sharing personal information, including email addresses, order numbers, gamertags, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I'll look forward to hearing from you.

Regards,

Arturo.

SammyVS

I'm Samy an independent advisor. Welcome to the community. How are you?

Do you have an external hard drive connected to the console? If so, try downloading games without the external hard drive connected to the console.

Also, try cleaning the MAC from the console and restarting your internet devices for a few minutes.

Clean your console's MAC

Network Settings> Advanced Settings> MAC Address and Clear.

Games wont reinstall