Games won't launch and give me code 0x80070490 after updates or installation

Discus and support Games won't launch and give me code 0x80070490 after updates or installation in XBoX Games and Apps to solve the problem; I had this problem on my old XBOX too (XBOX One S All Digital) and now on my new one (XBOX Series S) which leads me to believe the problem is related... Discussion in 'XBoX Games and Apps' started by _AW86, Jan 29, 2022.

  1. _AW86
    _AW86 Guest

    Games won't launch and give me code 0x80070490 after updates or installation


    I had this problem on my old XBOX too (XBOX One S All Digital) and now on my new one (XBOX Series S) which leads me to believe the problem is related to my account and is something to do with malware.

    :)
     
    _AW86, Jan 29, 2022
    #1
  2. ImAice Win User

    Games won't launch and give me code 0x80070490 after updates or installation

    I see. Here are the steps that you can try for your concern.

    Solution 1. Power cycle your console

    Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

    Solution 2.Try removing your account and add it back again.

    To remove your account:

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > Account > Remove accounts.

    Select the account that you want to remove, and then select Remove to confirm.

    To add it again:

    Press the Xbox button on your controller to open the guide.

    Select Sign in.

    Select Add & manage.

    Select Add new.

    Enter your Microsoft account email address and password.

    Solution 3. Clear your local save games file and persistent storage.

    Make sure that there’s no disc in the disc tray.

    Scroll left on the Home screen to open the Guide.

    Select Settings > All Settings

    Choose System > Storage.

    Now select Clear local saved games.

    Choose Yes to confirm.

    Restart your console

    Press the Menu key on your controller.

    Click Settings, then go to Disc & Blu-Ray.

    Select Persistent Storage.

    Click Clear Persistent Storage.

    Solution 4. Try to do a soft factory reset without removing any games and apps.

    Press the Xbox button to open the guide.

    Select Settings > System > Console info > reset then keep my games and apps.

    NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

    I hope this helps. Feel free to ask back any questions and keep me posted.
  3. ImAice Win User

    Games won't launch and give me code 0x80070490 after updates or installation

  4. _AW86 Win User

    Games won't launch and give me code 0x80070490 after updates or installation

    Hi. I have decided to reset and keep my games and apps. Is there any way I can prevent this issue from happening again?
  5. _AW86 Win User

    Games won't launch and give me code 0x80070490 after updates or installation

    Hi. I do not have an external hard drive.
  6. ImAice Win User

    Games won't launch and give me code 0x80070490 after updates or installation

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    Do you have an external hard drive plugged in to the console right now?

    If yes, can you unplug it and Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

    Once done, please check if the issue still persist while the external hard drive is unplugged.

    I hope this helps. Feel free to ask back any questions and keep me posted.
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Games won't launch and give me code 0x80070490 after updates or installation

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