Games won't install start download - digital purchase

Discus and support Games won't install start download - digital purchase in XBoX Games and Apps to solve the problem; Good Morning, I purchased a couple of games in the Black Friday sale late last week. Since then I have been unable to download these to my external... Discussion in 'XBoX Games and Apps' started by Politika-A7C14A4C-554F-43, Nov 27, 2019.

  1. Politika-A7C14A4C-554F-43
    Politika-A7C14A4C-554F-43 Guest

    Games won't install start download - digital purchase


    Good Morning,

    I purchased a couple of games in the Black Friday sale late last week. Since then I have been unable to download these to my external hard drive.

    I press resume all (to begin the download of Farcry and its premium content) and it begins to start before showing installation stopped on the screen. This cycles through a few times a minute without success.

    I've tried restart, hard reset and checked that my internet connnection is working fine.

    I posted this to Reddit and one of the replies I got was that the only way another user got around this issue was to format that particular external hard drive and start again.

    If it comes to that, then so be it, but I thought I'd try here before taking that drastic step. My internet is not fast so will take an age to redownload everything!

    Thanks for your help!

    Nick

    :)
     
    Politika-A7C14A4C-554F-43, Nov 27, 2019
    #1
  2. Politika-A7C14A4C-55 Win User

    Games won't install start download - digital purchase

    I can't remember I'm afraid - I would have thought so - does that make a difference?

    Thanks.
  3. Politika-A7C14A4C-55 Win User

    Games won't install start download - digital purchase

    The plot thickens. I've changed the location that downloads install to and it has made no difference. Same error.

    Any other suggestions?
  4. x Sarasaurus x Win User

    Games won't install start download - digital purchase

    Hi there,

    It seems as though you've done a good process of elimination with troubleshooting. When you first started using the external hard drive, do you remember if it prompted you to format it?

    This can be a very long and painful process i understand. Are you able to move the games you'd like to play over to the internal storage before formatting the external hard drive?
  5. HomegrownSilky Win User

    Xbox One X game and update download issues

    What happens exactly when you try to install the games? Are these installing from disc? Are these digital downloads you are trying to install? If they are digital, were they purchased with the account you are trying to use? If they are digital, are they
    already downloaded but won't install? What error messages are you receiving?

    To say that we need more information from you would be an understatement!
  6. OUgroundGAME Win User

    Good thing people are buying PS4 for games only.

    I wonder why you have to delete disc install info in order to purchase digitally. Albert Penello said this won't be the case for Xbox One. If you borrow/rent a game & install it, you can then purchase it digitally w/o having to download it.
Thema:

Games won't install start download - digital purchase

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