games wont execite

When trying to execute jigsaw, mahjong and taptiles get the message 'check your account Microsoft jigsaw/taptiles/mahjong is not available to you'.

:)

 

Internet down and games wont play

My comcast internet is down today and i didnt know it and i just rented trials fusion and it wont install. Im a little angry but Im like ok whatever, Ill just play one of my other games. I felt like playing watch dogs. So I put in watch dogs and its now trying to install and it cant because no internet connection. What the hell?? The game is already installed on my console, can i not play the game without internet?? Thats a little ridiculous

 

Internet down and games wont play

If you have an erratic internet connection or it is too slow you can turn off the online functionality - what that dies is it allows you to skip the mission. However, if you are not connected to the internet at all then you wouldn't be able to do that.

 

Hi,

We will need additional information to isolate this issue. Please provide us additional information by answering the following questions below:

1. Have you checked if you login the right Microsoft account with these games?

2. Have you made any changes on your account prior to the issue?

3. Have you attempted any troubleshooting steps yet?