Games with Gold

Discus and support Games with Gold in XBoX Sales and Promo to solve the problem; This is my first time trying to get a free game with my new Gold membership. I used a 30 day membership code that I won from a contest. When I go to... Discussion in 'XBoX Sales and Promo' started by SummerlyBark85, Nov 14, 2014.

  1. Games with Gold


    This is my first time trying to get a free game with my new Gold membership. I used a 30 day membership code that I won from a contest.

    When I go to the marketplace on xbox.com for Viva Pinata:TIP it says "Gold Exclusive Price FREE" but then right under it says $14.99 Download to Xbox 360. I don't want to be charged... so is this free or not??

    Note: This game shows free on my Xbox 360, but I want to download online because I do not have enough space on my console currently and will be picking up a USB drive in a few days.

    :)
     
    SummerlyBark85, Nov 14, 2014
    #1
  2. Daft Badger
    Daft Badger Guest
    Daft Badger, Nov 14, 2014
    #2
  3. Games with Gold

    I've had people call me arrogant in the past because I do act like I know everything from time to time and although I don't know everything, I do still know a lot and try to approach things from a practical standpoint whenever I can - I've become significantly
    more humble and careful with things I say over the past few months due to past transgressions with other posters as well.

    As for how much I game, it has indeed come to a point where I'm on the forums more than I game, but I do still use my Xbox consoles to play games and do other things - at least 3 hours a day if I were to put a number to it, which is a lot considering all
    of the other things I make time for in my life.

    Regardless of what you or anyone else thinks of me, I'm here because I enjoy it and the people I socialize with (most of the time). I also enjoy helping others whenever and wherever I can. If I end up being wrong about something, I accept that and move on
    (which I admit I didn't often do in the past) rather than holding a grudge - after all, those are the worst things to have.
     
    Galactic Geek, Nov 14, 2014
    #3
  4. ngocphi
    ngocphi Guest

    Games with Gold

    To buy online at the website you must. Have a payment option on file

    It will goto the purchase screen as long as your account is gold that. You are making the purchase on

    You must also live. In the account region of. Your account or it won't work

    You must queue it using the console otherwise
     
    ngocphi, Nov 14, 2014
    #4
  5. ngocphi
    ngocphi Guest
    The website. Will allwayys show the price

    You must click purchase and. It will show the price of free if you are using your gold account
     
    ngocphi, Nov 14, 2014
    #5
  6. Okay.. So I clicked Download to Xbox360 on the game page (Viva Piñata: TIP is the free game). It says in my account that I can add it to my download queue. I checked my credit card I used and it says I am charged $1. Why did I get charged??

    Yes, I do live in my account region.
     
    SummerlyBark85, Nov 15, 2014
    #6
  7. onyxishere
    onyxishere Guest
    If you have just added the card then that will be a charge to confirm that it is real and valid. The money should be refunded to you.

    You can keep an eye on the charge at commerce.microsoft.com.
     
    onyxishere, Nov 3, 2018
    #7
  8. XBF Brad A Win User

    gold games but no gold games

    Hello Chris,

    We recommend getting with support. They will be able to go over the account and asee what is going on.

    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select no thanks
    • Step 3-----select games
    • Step 4 ----select request a call from support
    Once they call explain the issue and they will be able to help you.

    Hope this helps.

    Thanks,

    Brad

    Xbox Forum Team
  9. Chris AKA Snip3r On3 Win User

    gold games but no gold games

    thanks for the fast reply , ive do the hole hard reset job but no luck , my gold payment is good as well

    [table][tr][td]10‎/‎13‎/‎2018[/td][td][td]Visa [/td][td]£5.99[/td][/tr][tr][td]‎9‎/‎14‎/‎2018[/td][td][td]Visa [/td][td]£5.99[/td][/tr][tr][td]‎8‎/‎15‎/‎2018[/td][td][td]Visa [/td][td]£5.99[/td][/tr][tr][td]‎7‎/‎19‎/‎2018[/td][td][td]Visa [/td][td]£5.99[/td][/tr][tr][td]‎6‎/‎15‎/‎2018[/td][td][td]Visa [/td][td]£5.99[/td][/tr][/table]
  10. XBF Diego M Win User

    gold games but no gold games

    Hey Snip3r,

    I'm sorry to hear about this issue not being able to download Battlefield 1 that came out as a Games with Gold today.

    Let's try starting off with a complete power cycle.

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 5 minutes.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn on the Xbox One.

    If that doesn't work then we would need to make sure the payment was for your Gold subscription as you say only your Game Pass subscription is showing. I would suggest to look over your

    Order History
    to make sure the Gold subscription was paid for. Also check the status of your Gold subscription by going to Settings>Account>Subscriptions.

    If you would like further help for this matter, I suggest to contact
    Xbox Support
    and get connected to a billing agent.

    I hope the issue can get resolved!
  11. Smwutches Win User

    When sharing your Gold subscription, what are the specific gold benefits you get?

    When you share gold the accounts that are sharing the gold get access to online multiplayer. Only the account that purchases the gold gets access to things like gold discounts or games with gold games. However, the games with gold games can be shared once
    downloaded.
  12. bowski477 Win User

    GWG for April 2015

    Because they are free with a gold membership at no extra cost. Yes you have to pay for gold but there is no increase in gold pricing thus the games are free...with gold. Games with Gold.
Thema:

Games with Gold

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