Games With Gold Won’t Download

You won’t be able to download games with gold because the systems are down

Hello,

Do you have an Xbox Live Gold subscription? If so, is it still active?

If it isn’t, your daughter won’t be able to play the games she’s downloaded through Games With Gold until the Xbox Live Gold subscription is renewed.

Best regards!

hi thanks for making a ticket fist of all I guess you have Xbox live gold if not theee is a age old issue with ea acces and no gold if you do have gold then try checking your download speed sometimes if it’s running slow games won’t download or update

A significant number are having this issue. I have written extensive post on it too. Its not just GwG either.

Try following, should work as a way to bypass broken 'Get' function.

Use 'add to cart' function. Go through checkout process etc. to confirrm purchase at £0.00 Return to content screen, 'install' button will now be present. Click on this and d/l should commence.

This worked for me on DLC for WoW Legends that had same issue. That was free dlc. What I am not sure of is whether you will see a £0.00 charge on GwG, should do but need somone to test. I did have issues with Batman too but activated this via website as
per advice similar to Onyx's reply which will also enable install button on content page.

In terms of will all episodes work, jury out on this, after the 5 or so content packages for Batman placed in queue a couple were not displaying correctly - thumbnail in queue was generic xbox symbol and clicking on them to drill into details brings up info
pane displaying content error messages. That said post download they do display correctly in recently downloaded items.

These issues started post Jan 2020 system update.

Sorry to hear it. If you're on your console then please try powercycling it by holding the power button on the console for 10 seconds till it shuts down to see if that helps. If that does not work then try adding the game via the website