Games With Gold not downloading accounts when using a computer

Hi all, I'm sure I've heard somewhere that we are able to download Games With Gold titles directly to our Xbox360 via our computers on the Xbox web site.

Is this true?

I'm asking because despite when using my laptop (running windows 7) and logging into my Xbox360 account, clicking the 'Games With Gold' link and then the 'download to Xbox' link, I get a pop-up window telling me I can't purchase the game! The game is free!

Any ideas what the problem is?

:)

 

14 days gold trial: code used but account not upgraded

Hi,

I activated the trial by using the 25 digits code that came with my new XBOX; upon using it I got message saying it was activated correctly and that I was Gold.

However, when I check my account status it says I'm not Gold and that I should buy a subscription, the same happens when I log in to live using my computer.

Any ideas on what I can do?

Thanks!

Ed.

 

Xbox 360 Gold Games

Hey Augmented, when downloading the games with gold your physical location needs to match your accounts region. Not all games are available in all regions. You are receiving an error message with redeeming your gold card because subscription cards are region
locked. So unless you bought the card from an American retail store it would not work on your account. I recommend changing your region to Portugal and downloading whatever the available game with gold is for your region

 

Is there more information than "can't purchase"?

One possible issue is not having a payment method configured on your account, such a a credit/debit card or PayPal. I don't have one, so trying to "purchase" free items via Xbox.com tells me that I have no payment method on my account. The only solution for
that, if you don't want to add a payment method, is to make the free purchases via a console.