Games with gold disappeared from my collection

Discus and support Games with gold disappeared from my collection in XBoX Games and Apps to solve the problem; hi everyone, I was wondering why the games I got from having gold disappeared, I liked playing those games but they disappeared from my collection. I... Discussion in 'XBoX Games and Apps' started by Destroyah7, Feb 12, 2018.

  1. Destroyah7
    Destroyah7 Guest

    Games with gold disappeared from my collection


    hi everyone, I was wondering why the games I got from having gold disappeared, I liked playing those games but they disappeared from my collection. I can't play them again as it says I have to buy the game to play them. Any suggestions or explanations as
    to why this happened?

    :)
     
    Destroyah7, Feb 12, 2018
    #1
  2. agneta46
    agneta46 Guest
    medals lost

    All my medals disappeared from Microsoft Solitaire Collection
     
    agneta46, Feb 12, 2018
    #2
  3. GermanGirl67
    GermanGirl67 Guest
    Collections disappeared

    Most of my collections have disappeared...I would not care if the completed collections had disappeared, but I am left with only 5 collections and 3 of them were the free downloads I really don't care about. UNHAPPY!
     
    GermanGirl67, Feb 12, 2018
    #3
  4. ThorX360
    ThorX360 Guest

    Games with gold disappeared from my collection

    Hi! Do you have an active xbox live gold subscription right now?
     
    ThorX360, Feb 12, 2018
    #4
  5. Obsessive Power
    Obsessive Power Guest
    Xbox One GWG games are provided as part of your subscription. Should this lapse, you won't be able to play them until you have another active subscription.

    Xbox 360 GWG are yours for keeps, sub or no sub.
     
    Obsessive Power, Nov 2, 2018
    #5
  6. ThorX360 Win User

    Games with gold disappeared from my collection

    Hi! Do you have an active xbox live gold subscription right now?
  7. Obsessive Power Win User

    Games with gold disappeared from my collection

    Xbox One GWG games are provided as part of your subscription. Should this lapse, you won't be able to play them until you have another active subscription.

    Xbox 360 GWG are yours for keeps, sub or no sub.
  8. Northern Lass Win User

    Find ALL owned games??

    Unfortunately even your order history wont show you the games you have claimed via games with gold.

    I keep a spreadsheet of everything I purchase and use a third party site to also keep track of my game collection.

    Games disappear from the ready to install when they are delisted or randomly.
  9. HomegrownSilky Win User

    Games with gold disappeared from my account

    Ok, I really have no idea what has happened. When you originally downloaded them back in November, did you ever play them? I'm just wondering if they ever downloaded completely. Maybe the downloads never finished and that is why they are unrecognized.
    I really don't know. Unless someone comes around here that knows better you will probably have to take this issue up with phone support. Sorry and good luck!
  10. HAL0GAMe3R Win User

    Games with gold disappeared from my account

    thats the problem the entire month of November is corrupt it just list everything as an unknown title
Thema:

Games with gold disappeared from my collection

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