Games with Gold charging full price

Hey ChiefRoadKill,

Did you have any progress on this issue?

I migrated my account from US to BR (Brazil) and since then I am being charged for X360 titles. My subscription is still valid and the weird thing is I can download XOne games with no charge, but X360 games aren't free.

Thans

two things first xbox 360 games with gold require a payment option regardless if it's free or not you must have q xbox 360 in order not to use a credit card on file

You must have a valid payment option for brazil not the us

If you have your xbox account set to the Brazil but your xbox one set as the US it won't work

All your settings must be the same

Thanks, I'll try it. My Xbox is set to US because I prefer games on their original settings, but even on the website I can't get the Xbox 360 game without charge.

It was not working right on day one. Looks like it is fixed now. I was able to download this via the console with no issues. Hope if works for you as well.

A lot of people found success redeeming the game on the website rather then through the console.

In some cases, the original Xbox games that are in backward compatibility take a while to be available in GwG. Wait a little longer, you will soon be able to download it without problems.

There is a known problem with the game. Just give it a bit time. Even if it is delayed a couple days it would be fixed an will become free for the gwg programm.