Games will not install

Discus and support Games will not install in XBoX Games and Apps to solve the problem; I can't install Forza or Peggle back. What went wrong I loaded up peggle, and Forza both needed an update after the newest preview update for the... Discussion in 'XBoX Games and Apps' started by lxXxHUSTLERxXxl, Aug 16, 2014.

  1. Games will not install


    I can't install Forza or Peggle back. What went wrong I loaded up peggle, and Forza both needed an update after the newest preview update for the xbox. They will not update now, so now I am trying to reinstall them but they will not install now. I think
    it is a download bug because it was fine before the xbox update, now it won't update or install.

    :)
     
    lxXxHUSTLERxXxl, Aug 16, 2014
    #1
  2. XBF Paul M
    XBF Paul M Guest
    GAME WILL NOT INSTALL.

    Hiya!

    Paul from the Xbox Forums Team here to assist, it looks like you are trying to install Call of Duty Black ops 4. It would seem that while installing the game you are getting the error code 0x80070005. I understand how frustrating it can be to not be able
    to play the game, so what I recommend we do is a Soft Factory reset. Please be advised that when performing a Soft factory reset it will ask you to re-download your profile so please make sure you have the correct information to download the profile. To do
    the
    Soft Factory Reset
    please follow the steps listed. Choose the option that says keep my games and apps. I hope this information helps resolve the issue, please let us know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Aug 16, 2014
    #2
  3. speeeddyy
    speeeddyy Guest
    GAME WILL NOT INSTALL.

    I bought call of duty black ops 4 two days after the release. I played it for about a week and then it wouldn't launch. I hard restarted and still nothing. Now the game says that it cannot install. I get the error 0x80070005. I have removed my profile, re-added
    it. I have cleared my xbox and tried everything to reinstall it. I have over 1TB of memory so that's not the problem. I have reached out for help over a dozen times and still nothing. I'm pretty upset at this point.

    do not tell me to go to the errors page and try what it says. I HAVE TRIED IT ALL. nothing is working.
     
    speeeddyy, Aug 16, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Games will not install

    Please try holding the power button on the console until it shuts down then unplug everything for 5 minutes.
     
    onyxishere, Aug 16, 2014
    #4
  5. Did that twice and still will not install
     
    lxXxHUSTLERxXxl, Aug 16, 2014
    #5
  6. BigB EC
    BigB EC Guest
    Downloading/installing or is it on a disc? The new update has caused slow connections and they offered this forums.xbox.com/.../1813386.aspx as a workaround. Not sure if it will help. Also link only works or those in the preview I think so if it does not
    work sorry.
     
    BigB EC, Aug 16, 2014
    #6
  7. Also everything is digital, the problem is the new update until they fix it. I do not think I can install forza, I got peggle to work but not the other one. Every time their is an update something always goes wrong, because it is Microsoft and not Apple.
    If xbox was apple their would be No problems.
     
    lxXxHUSTLERxXxl, Aug 16, 2014
    #7
  8. BigB EC
    BigB EC Guest

    Games will not install

    Started a thread in the preview section and posted a link to this thread. To see if anyone else had/has same problem. Also the link I posted above basically said "Go into Settings, Preferences. Toggle the setting for "Allow Play To streaming" under System
    & App." Not sure if doing that will help.
     
    BigB EC, Aug 17, 2014
    #8
  9. BobMcFly247
    BobMcFly247 Guest
    Being part of the preview program means you are getting dashboardupdates which are in beta status and may contain bugs and not fully working features. If you do not want to use software in beta status I'd suggest you better unregister from the preview program
    and wait for the public and final dashboardupdates.

    Nevertheless your problem may be solved by doing a system cache reset.To perform a system cache reset please hold the powerbutton for about 15 seconds. Keep it holding even when the one turns off. Wait for the power supply to change the color to orange and
    then restart the console again.

    Try to reinstall Forza after that.
     
    BobMcFly247, Nov 1, 2018
    #9
  10. XBF Chris J Win User

    Installing a game and it stops installing

    Hello Megan,

    Thank you for keeping us updated. Is this game a digital download, or a disc game? If it is a disc game, the disc could be faulty if used. Let us know this detail and we will do our best to help you out.

    I would also test out your console to see if it is capable of completing downloads. Cancel the download for the cars game. You can then try downloading a demo, or a free game like fortnite.
  11. SpiralOut46and2 Win User

    Installing a game and it stops installing

    Curious, how long have you let it sit at 40%? I've had games do this occassionally, and I'll see it sitting still when downloading and not progressing. I've honestly just left it and did something else, and came back later (maybe a half hour) and then
    it would be moving a little again. I'm not sure if maybe the specific file it's downloading at that time might be larger or how it works, but I've done that before. I would let it sit for a little bit and see if it moves, but if it's not moving after 30-60
    minutes then yes try more troubleshooting. Good luck!
  12. meganRussell1 Win User

    Installing a game and it stops installing

    It has a notification come up saying installation has stopped.
  13. M3tal Daz3 Win User

    Installing a game and it stops installing

  14. SourDinosaur4 Win User

    Not installing the Game

    Hello BluesyOregon4,

    Although you have stated that you have already redeemed the code, I would just like to make sure you are doing it on the right account first, then, if you are, please go to https://redeem.microsoft.com/ and type
    in the code, from there it will tell you if the code is valid or not and you can proceed on to redeeming it. I am really sorry that this is being more complicated then it should be for you! I hope you have a great rest of your week!

    Dearest Regards,

    Xbox Ambassador -
Thema:

Games will not install

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