Games w/Gold App won't open

Discus and support Games w/Gold App won't open in XBoX Games and Apps to solve the problem; When my girlfriend tries to open the Games with Gold app on the desktop the screen goes dark then I get booted back to the desktop and the active... Discussion in 'XBoX Games and Apps' started by AlbinoSnowcat, Dec 21, 2015.

  1. AlbinoSnowcat
    AlbinoSnowcat Guest

    Games w/Gold App won't open


    When my girlfriend tries to open the Games with Gold app on the desktop the screen goes dark then I get booted back to the desktop and the active window has the multiple window icon in it and an ellipses (...) in the lower left corner.

    So she is unable to access the Games with Gold on her account. I downloaded my own account and was able to access it but my girlfriend's account cannot access it.

    :)
     
    AlbinoSnowcat, Dec 21, 2015
    #1
  2. TopSpeedGaming
    TopSpeedGaming Guest
    Xbox live gold isn't working, and accounts randomly log in.

    I renewed my Xbox live gold, and it won't let me accesses the deals with gold menu. When I try to open it, it says that i need to renew my gold, then opens up a new app that gives me options to purchase Xbox live gold. Also, when I play games, random accounts
    sign in. Any way to fix this?
     
    TopSpeedGaming, Dec 21, 2015
    #2
  3. Wilfred Mac
    Wilfred Mac Guest
    Xbox App won't open

    Hi belze57,

    There's a lot of possible reasons you're unable to open the Xbox app. One of which is having a corrupted app file. To help you resolve this concern, I suggest that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove conflicts with an app from Microsoft Store.

    Click here

    Step 2: Reset Xbox app from Settings.

    1. Click Start and click Settings.
    2. Select System. Select Apps & features.
    3. Find the Xbox app and click Advanced options.
    4. Click Reset. Restart your device so that the changes can take effect. Launch the Xbox app.

    Step 3: Delete temporary files.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Kindly update us with the results.
     
    Wilfred Mac, Dec 21, 2015
    #3
  4. PalmettoBling Win User

    Xbox Game Bar Not Working At All.

    The Game Bar is an app, does it open when you search the start menu for "Game Bar" and open it that way, or is it the custom keybind that is not opening the app? And for clarification, when you say "W + G" do you mean "Windows key + G"?
  5. Miss Bijoux Win User

    Digital Game and Apps won't open.

    Hey there!

    I can see that since posting, you've
    recently unlocked achievements     and have been able to generally access Xbox Live content. Are you still experiencing issues or are you good to go now?

    Let us know! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  6. chris wieman Win User

    Rewards app won't open

    Hi I still can't get on the app
  7. Julia Thogode Win User

    Xbox app won't open

    I have the same issue. I have no idea what the problem is and I've tried dozens of troubleshooting. This is unacceptable!
  8. Francia J. Win User

    Rewards app won't open

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Make sure that you're also physically located in UK, Chris.

    Also, I have here steps that we can try, please perform a power cycle on your console by following the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    "1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

    If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    "Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps."
Thema:

Games w/Gold App won't open

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