Games uninstalling on there own on my Xbox One

Snest · Nov 22, 2019

Games on my Xbox One are uninstalling by themselves, and no longer appear in my ready to install. I have purchased over 650 games and have installed most of them and every time I install games from the Microsoft store, they install and then after a bit
uninstall by themselves. The worse part these titles will no longer show up in my ready to install (only half of the games show up). And NO the solution shouldnt be go to the store and reinstall it on a daily basis. I've done hard reboots, I've reset my Xbox
and I've even formated my external drives and it still this continues to happen. I'm certain Microsoft is aware of this and should issue an update to correct this problem. Im at the point where i no longer bye any games or movies in the store and have unsubscribed
to my xbox membership for game pass and live. Why pay for a broken system, This is beyond the pale.

:)

Snest

1. I owned an xbox one s.

2. I am not in the insider programer, nor have i ever been.

3. I own all of my games and they are all tied to my one account.

Snest

It seems unusual that out of 650 purchased games, that 300 of them would be due to updates failing. Either way that is still a big issue. Thank you for your reply.

RafaelMouraB-DB3E4E3

Good Morning! All right?

I am sad to hear that you are having problems with your games.

Can you answer me some questions?

1) Which model of Xbox (One, OneS, One X, One Digital)
2) Are you using a BETA version of the system (Insider)?
3) Are all games purchased in your Xbox account? (see in: https://account.xbox.com/en-US/MyGames?gameType=XboxOne)

RafaelMouraB-DB3E4E3

This can be done by following these simple steps:

Log in to Xbox.com

Step 1: Scroll down, and select Support at the bottom left-hand side under Xbox.
Step 2: At the bottom of the page, click on Contact Us
Step 3 : Select Games then "See other options"
Step 4 : Select your Issue
- Select - "Show contact options"
- Select – Request a call from Support

I hope this is of some use to you

AridLizard

it's possible that they are uninstalling because an update for the game(s) cancelled as that will uninstall the game.

Games uninstalling on there own on my Xbox One