games turn off without warning

SophiaZetterman · Mar 29, 2019

Hello

we bought a new xbox one x and we are playing Call of duty 4, blackout. During the game's times about every hour, the game close down and we get in to the start menu. Every time we need to re-enter the
game. This has happened in about 1-2 weeks. What could be the fault?

:)

Kiesey

Hey,

Sorry to hear you are having this issue, try the steps in this article I hope it helps.

https://support.xbox.com/en-CA/xbox-one/console/console-turns-off-unexpectedly

XBF Felixx P

Hello
SophiaZetterman!

Thanks for reaching out to Xbox forums support.

I understand that you're having issues with a particular game kicking you out back to the menu.

Is this only happening with the one game?

It sounds like it may have been an issue with an update within the actual game.

Especially if you're only experiencing that issue with one game and not any other games that you own.

I would suggest
Uninstalling and Reinstalling the Game . Once the game has been reinstalled, let us know

if the issue is resolved.

We look forward to hearing back from you!

Felix

Xbox forums support

OGkilluh05

The xbox collects dust overtime so my opinion is it needs to be cleaned from the inside or the power supply cord is in a spot where it can't breathe.

[Farscape]

1. its against forum rules to discuss self repair.

2. now you have opened your xbox you cannot send for repair to microsoft.

3. you would need to find a local repair shop that may be able to fix it.

IHP Muffin

Xbox is completly clean including power supply still powers off

games turn off without warning