Games' trailers in Xbox Store issue

I have the same issue after updating to 10.0.19041.2494 on Xbox One S

Game trailers used to play automatically when entering the game page in the store. The trailer never plays though. Even when clicking the actual trailer video at the bottom of
the game page, it shows “Error: unsupported video type or invalid file path”.

this is an on going issue. When trying to purchase or download a game from the store. If that game has a trailer, the trailer would play, but no purchase or download shows up on the screen. A store error pops up half way during the trailer. It's an on going
issue, and I think it was due to an update. Who knows, there's nothing fixing it. I hard booted and restarted the Xbox a bunch of times, the issue continues.

Error code: 0x00000007

No Support articles were found for "0x00000007"

Microsoft need to get on top of this. It's causing an issue trying to download any game from the store or gamepass.

since there are people having the same issue, Microsoft should take action to fix it. I'm not trouble shooting an issue with my Xbox when it seems to be an issue on Microsoft's end. Not resetting my system. Microsoft need to fix.

If a game has a trailer, it's usually not put under that games page in the Games Store. Which is exactly the issue I am complaining about. Unless you're going to tell me that Watch_Dogs, Wolfenstein, Tomb Raider, and Thief don't have trailers. Pay attention,
please.

Greetings,

If you are unable to see clips or a trailer on the store this could indicate a networking issue. Are you seeing issues with any other clips or trailers on the store?

Can you send us your detailed network stats and possibly a video of what you see on the console?

We tested the trailer out on a few of our consoles and it seems to be working just fine, but we can help troubleshoot if you like!

There seem to be two different sections/pages of the Store for different games. Often in a special "Sale" area, there is no additional features like Trailers and Screenshots for a game. (Which is horrible, in my opinion, because those would be great tools
for me to decide whether I want to purchase a game or not.) Then in other sections, _sometimes_ available by searching directly in the Store for a game title, you will actually see screenshots and a trailer for the title. It used to be a requirement (I thought)
that a game would have to have some sort of trailer.

It's definitely a problem and hopefully one they will get fixed soon. I hate not having the screenshots or videos available for things I'm debating on purchasing. And generally that means I just won't purchase it.