Games took too long to start

Hello anyone who can help,

Recently out of no where my xbox has been becoming slow in everything it does. When I click on a game to play, the game starts to load but after a few seconds of nothing happening I am returned to the home screen of my xbox with the message "for some reason
*insert game* took too long to start." The error code that comes up is 0x8027025a. I spent a long time talking to Xbox support in a chat, but nothing fixed the issue. I have restarted the console multiple times, reset the to factory settings. Tried other accounts,
nothing is working. Does anyone know how I can actually speak to someone on the phone? My Xbox is not even a year old but I cannot find anything on the warranty page to see if this issue is covered. I appreciate any help!

:)

 

Game took too long to start

yeah it happens with any game I try to launch. I've had the problem ever since I got the console though and I've tried resetting it like that in the past but it still happens

 

Game took too long to start

Hi Grunt989! Does the problem come up with all the games that you try to start while you're upgrading? Try deleting the system cache with the power cycle and try again. Hold down the power button for 10 secs, wait for the console to turn off, wait for 30
secs, and then turn it on again.

 

Hi there Barr0w, thanks for reaching out and we're sorry to hear about the frustrating experience.

To check, can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console? Is this happening with any games you try, disc, or digital?