Games starts and then crashes

the crash reporter came out for every crash, and i just click send and restart( but it doesnt restart though).

Unhandled exception



Dungeons

this is what i get.

I got 3 crashes during my playtime today.

1. I start the game, press start then crash.

2. Start the game again, no crash this time and manage to finish a dungeon, when i come out of dungeon, crash again( i didnt see the base at all).

3. Start the game again. press start and crash again.

Hi,

As long as your PC meets the requirements and your Windows install is up to date with the latest drivers, the most common cause of these types of issues is a compatibility or conflict issue with some other third party software running
in the background. A common problem I've come across personally and from other users is anti-virus software. When I first tried Forza Horizon 3 from the Windows Store, the game would load up, display the title screen, show the into video and then close.
I was using AVAST anti-virus at the time, I removed it and the game worked.

You can try removing this type of software you think my be conflicting, or try a more selective startup for Windows. To do a selective Startup, click the search function next to the Windows Start button. Type the word
msconfig into the search bar. This brings up the Windows System Configuration window. Click on the
Services tab. From here you can try disabling boot up services. You should tick the
'Hide Microsoft Services' box as you won't need to disable any of these. Remove the tick box for everything except items that seem to suggest they are related to graphics settings (which for most mid to high end PC's would be named NVIDIA
or AMD).

Next click the Startup tab and click the 'Open Task Manager' button. You can try to disable any software that boots up with Windows here. Note that many anti-virus or security software may not completely disable
in this way and you may need to try to uninstall them instead. Once you're done, reboot your computer for the changes to take affect and try your game again.

Let us know how you get on.

Thanks, I try everything you recommended, I uninstalled the Anti-virus, I did the system configuration thing and stopped the services that could stop me from starting the game, but didn't have any success, I checked the minimum system
requirements before purchasing the game and i met them all. Do you have any other idea? thanks for all the help.

Hi,

As long as your PC meets the requirements and your Windows install is up to date with the latest drivers, the most common cause of these types of issues is a compatibility or conflict issue with some other third party software running
in the background. A common problem I've come across personally and from other users is anti-virus software. When I first tried Forza Horizon 3 from the Windows Store, the game would load up, display the title screen, show the into video and then close.
I was using AVAST anti-virus at the time, I removed it and the game worked.

You can try removing this type of software you think my be conflicting, or try a more selective startup for Windows. To do a selective Startup, click the search function next to the Windows Start button. Type the word
msconfig into the search bar. This brings up the Windows System Configuration window. Click on the
Services tab. From here you can try disabling boot up services. You should tick the
'Hide Microsoft Services' box as you won't need to disable any of these. Remove the tick box for everything except items that seem to suggest they are related to graphics settings (which for most mid to high end PC's would be named NVIDIA
or AMD).

Next click the Startup tab and click the 'Open Task Manager' button. You can try to disable any software that boots up with Windows here. Note that many anti-virus or security software may not completely disable
in this way and you may need to try to uninstall them instead. Once you're done, reboot your computer for the changes to take affect and try your game again.

Let us know how you get on.

Thanks for getting back to us.

By the looks of it, this isn't an isolated incident, lots of users are having exactly the same issue. On page 4 of this thread on the official game support forum, there is a request from member of the support team to send them a message regarding this same
problem:

https://www.halowaypoint.com/en-us/forums/f0258e8001734968984e8b56990f8daf/topics/halo-wars-2-crash-...

Good luck!

I'm having the same issue on my Xbox one X, it started with Warzone crashing due to corrupt files. Then my other games started crashing