Games say I need gamepass when I own them

Discus and support Games say I need gamepass when I own them in XBoX Games and Apps to solve the problem; My 2k 21 which I own without game pass digitally and Cold War that I have on disc are telling me I need gamepass to play them I’ve even bought gamepass... Discussion in 'XBoX Games and Apps' started by Royal13, Jul 8, 2021.

  1. Royal13
    Royal13 Guest

    Games say I need gamepass when I own them


    My 2k 21 which I own without game pass digitally and Cold War that I have on disc are telling me I need gamepass to play them I’ve even bought gamepass and it still stays this

    :)
     
    Royal13, Jul 8, 2021
    #1
  2. XBF Aicha T Win User

    Games say I need gamepass when I own them

    Hello There ! I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    Then, select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    After you will need to perform a quick power cycle on your console, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.
  3. killerkaesar Win User

    Games purchases

    Yes you keep all of them. *Outside of games with gold*

    On a side note Gamepass games however require you to have active gamepass to play them *Unless you already owned/bought them*
    I would like to add that even if you own a Gamepass subscription you need to have Xbox live gold to access online features within the games on the Gamepass program
  4. Jon.Bell Win User

    How can you tell if you own a game that's currently on gamepass or just a trial?

    So in the Xbox store it says that I OWN the game, but I actually only own the trial version. If the game is on gamepass, the option is "installable" meaning I don't own it. It's installable because it's on gamepass, but if the game offers a trial and I've downloaded that trial, the store says I OWN the game. This has caused me to purchase DLC for a game I only own the trial for. I need to know how to tell if a game I have is only the trial version of the full game.
  5. _Autarch Win User

    Minecraft Bedrock Edition XB1

    It is saying that I cannot play the game because I don't have Gamepass, even though I shouldn't need gamepass to play it since I already owned the game and have owned it for 2 years without problems. Minecraft is the only game I'm experiencing this problem with.
  6. BiONikOHeRTz Win User

    Game pass

    If you own the games license, you don't need the gamepass to play them! ;)
Thema:

Games say I need gamepass when I own them

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