Games Removed Due to PayPal Dispute

Hi all,

I purchased two games back in October and November, when I purchased the games, I was charged sales tax despite living in and having my card billed in Delware (where there is no sales tax). I contacted support to try and resolve the issue, but never recieved
a response. Since I had paid via PayPal, I decided to just file a dispute for the small tax amounts and move on. Two months later, Microsoft has removed the games from my account because their system shows that I disputed the charges and they think the entire
amount was refunded, not juat $2 in taxes. Now i can't play the games and I'm out $45.

I've gone through customer support and the refund request process and submitted documentation of the partial refund, but get denied any kind of help. Has anybody had a similar issue and had it resolved?

Thanks,

-Steve

:)