Games quit installing

Any game I try to install or update keeps getting this error when it tries to install anything from Live. Error code: 0x87e0000f

Hard reset...done multiple times

Stopped and restarted install.

Tried multiple combos of all above.

Detailed network statistics listed below:

DL speed: 2.85 Mbps

UL speed: 1.23 Mbps

Packet Loss: 0%

MTU: 1480

LAtency 122 ms

Wireless Str: 79%

Everything else works...internet, video, etc...

:)

 

Lord of the Rings War In the North

In that case, try installing the game to your hdd. Have played it quite a bit, and haven't experienced any freezing yet. If your disc has scratches, installing it sometimes help

 

XBOX ONE X LAUNCH CELEBRATION Thread/Discussion

Finished installing my games. Minecraft, YouTube, Netflix. Dolby Atmos is quite good. Think they'll implement it as standard for Xbox games?

 

Have you or can you use a wired connection that might help as your DL speed is quite slow.

 

Thank you for your response but it is the same speed I have always had and its worked before. *shrugs*

I need to include that it doesn't matter if its via disk or digital. Still no love.

 

re-ran it and getting the following:

DL Speed:4.65 Mbps

UL Speed: 1.27 Mbps

PAcket Loss: 0%

Latency: 94 ms

Wireless Str: 85%

 

This is what support had me do after the hard resets:

Please cancel all the pending installation for now.

To clear the console’s persistent storage, simply go to: Settings >> Disc and Blu-ray >> Clear Persistent Storage.

Now, please go back to Settings>> then Network>> Advance settings>> Alternate MAC address>> Clear. This will restart your console.

now, please try to download at least 1 game

It worked!!!!

 

This is what support did to get me running...

1. Cancel all downloads

2. clear the console’s persistent storage, simply go to: Settings >> Disc and Blu-ray >> Clear Persistent Storage

3. go back to Settings>> then Network>> Advance settings>> Alternate MAC address>> Clear. This will restart your console.

4. Install game

It worked!!

 

I'm having issues installing Halo MCC and Forza Motorsport 6 both digital. I can download any DLC but the main game always comes up with an error. I've recently rolled back my dashboard update to get out of the preview dashboard. Please help.

 

Hey AshleyBazSivorn,

Since this thread is older, please post a new thread detailing the exact issue you're experiencing. That way the community here can provide support tailored to you! Thanks!