Games previously obtained from Games with Gold showing as not owned

EyesOfTheDead · Jul 15, 2019

Two games, Lovers in a Dangerous Spacetime and Slime Rancher.

I thought I was crazy at first. The games don't show up in my order history.

However, my achievements tell the story. Slime Rancher was a gwg game on August 2017. I have achievements throughout 8/17, on 1/18, 2/18, 4/18 and 11/18. There's no way that was a trial. No it shows that I don't own the game. When I go to launch it, it says
"Your trial for this game has expired"

Lovers in a Dangerous Spacetime was a gwg game on 2/17. I have achievements from 3/17, 7/17, and 4/18. When I go to launch it I get the "Do you own this game or app?"

This is the only profile on my xbox, so I'm not mistakenly looking at different profiles. I'm trying to go back through old gwg games I've purchased to see if these are the only two affected

:)

NinjaLunchBox79

Did you let your Gold lapse at all? Meaning did you have a break in your Gold time at all? If so you’ll lose access to those games if you did.

SpiralOut46and2

Personally, when I look for an old GwG like in this case, I've never looked in my Order History. I'll look first in my Ready to Install list or even under the Games with Gold tab in My Games and Apps. If it's still not showing there, which does happen
occasionally, then I'll just manually search for the game title in the Store, and there it should say "Install" when you view it in the Store if you've already downloaded it before from GwG.

ArminatorX

Be aware that you need an active Gold membership to play claimed Games with Gold titles.

While you "own" Xbox 360 titles forever, you "rent" Xbox One Games with Gold titles for as long as you have an active Gold membership.

If you don't have a Gold membership, you lose access to your Xbox One Games with Gold.

You can check the status of your subscription at https://account.microsoft.com/services/

Allebas

You can view your Order History online and it will include games redeemed via Games With Gold.

Sign in to the Payment & billing page with your Microsoft account.

Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost
Password Solution

Singh on fire

Did you tried re login, were you game sharing and he installed it, is it on your different account. Check all that!!

Games previously obtained from Games with Gold showing as not owned