Games on xbox app beta crash my whole computer

Does the Xbox App crash or does the game crash?

If it's the Xbox (Beta) App, I'd say go to settings > Apps then find the Xbox (Beta) app and click "Advanced Options". From there, click the "Reset" button for the app. Restart the computer and see if that helps.

You could also try launching the games directly from the start menu without the Xbox App and see if that helps your ability to launch the game?

If it's the game that's crashing, then I'd say try doing the reset with the games that are causing issues, but for that we might need some more information, such as the specs of your PC? CPU, GPU, Memory, etc. can help us identify some other areas we might
need to investigate for troubleshooting.

Let us know!

Same problem here, Xbox app loads but crashes while logging in with no error message. And exactly same behaviour in beta app. Today I've seen a new update in Store but still not working. I've uninstalled Xbox app with PowerShell and reinstalled again via
Store, but Xbox app keeps crashing. Notice this is happening in a tablet-PC with Intel Atom x5-Z8500, but the app works OK for me with my other computers I have Windows 10 installed.

Hello PhidzMac02,

I did a Full install (2nd time) Deleted partitions, Shut down, Reboot, Ran setup again, Added partitions, Formatted drive, Installed windows 10 Pro, Logged into my Hotmail account, Windows Activated per Digital key.

All updates from Store and Windows Updates are Fully updated and I check every day

Yes Xbox App and Xbox Beta App have been uninstalled then I shut down and pulled battery, Waited over 10 minutes, Reboot, Did a defrag, Reinstall Xbox App - work for a little while then crash, Reinstall Xbox Beta App and it does the same

This computer is not in the Insider Program

The computer I have in the Slow Ring Insider Program does the same thing

The computer I have in the Fast Ring Insider Program does the same thing

I'm buying another laptop and with all 3 of my other computers having Xbox App and Xbox Beta App crashing, How much you want to bet this new system will have the same problem.

Just so you know my house is wired with Cat7 and my Internet Speed is 1GB

Also I'm Microsoft and Cisco Certified, But I'm not a software programmer

Like I said above everything works right except the Xbox Apps

Thank you,

James

I suppose my post was confusing. I know where the Installer is downloaded to. It shows up in the Downloads folder for me. But when I open that installer, it will install the Xbox Beta App onto my computer. Where is the Xbox Beta App located on my computer?

Hi Autumn, sorry to hear the game is crashing. Can you tell us what version of the app your using? Does the game also crashing when using the Xbox App (Beta)?

Thanks for reporting and feedback,

Best