Games on Hard drive are not appearing

RaphStaCruz · Jul 22, 2017

I download games onto my hard drive with my Xbox one . But when I used the hard drive on another Xbox, the games I downloaded wouldn't appear! Is there any way to fix this?

:)

ItsOminousCloud · Jul 22, 2017

Games not appearing on external hard drive

I've just done a soft factory reset but it hasn't solved the issue. I tried the solution posted by Tormaz and I can play the games saved on the internal storage when the external hard drive isn't connected but not when it is.

XBF Brad A · Jul 22, 2017

Games not appearing on external hard drive

Hello ItsOminousCloud sorry to hear unable to see any games on the external HD. You can try a Soft
factory reset just make sure to keep games and apps due to it is also the console experiencing issues with games starting.

Let me know how it goes after this.

Thanks

SageWriter55071 · Aug 19, 2017

Have you tried to do a complete hard reboot before trying your HDD to a different device?

SageWriter55071

Have you tried to do a complete hard reboot before trying your HDD to a different device?

Germangamr91

I installed them on my old xbox one and transferred them to the external hard drive so I know they are on the hard drive

All my installed games appear correctly as installed on my Xbox one if I connect the hard drive to it. But when I connect the hard drive to my Series S, most of the installed games appear but about 9 of them do not. The missing games appear as ready to install on my Series S

ItsOminousCloud

This worked thank you! I needed to format the drive in the Drive Management menu for Windows 10 then format it again on the console and now it works fine.

Tormaz

Hello!

I would try Shutting down your Xbox, disconnecting anything connected via USB to your Xbox, then disconnecting the power for about 30 seconds. Reconnect the power and power it back on. See if the games on the internal drive are working. If they are, reconnect
the USB devices and try the ones on the external drive. If it's not working try doing a factory reset, but select the option to keep games and apps.

XBF Jasmine Z

Hi ItsOminousCloud,

Is the drive being detected under Storage? If it is not then try the following link please:

Troubleshoot external storage detection on Xbox One

I would recommend connecting the external drive to a PC/Laptop and if it is detected then what needs to be done next is a reset to the external drive itself.

1. Plug the drive into the port on the PC or Laptop

2. Go to files explorer

3. Locate the drive (is it detected)

4. If detected, right click then format

This will wipe the drive. After, eject the drive then plug the drive back into the console port

Side Note: it may have you format to match the console in NTF format

Let me know if this helps

Games on Hard drive are not appearing