Games on Demand - Where is my 15,000 Rewards Credits?

lfomariano · Feb 18, 2018

I had pre-order:

Dragon Ball FighterZ
Monster Hunter: World
Kingdom Come: Deliverance

By the rules, I should have received the rewards after 96 hours of Kingdom Come: Deliverance launch.

Can you guys help me?

:)

bloosuga · Feb 18, 2018

Xbox Rewards - Punch Card Releases

There are two separate deals going on right now with that, there's the Games on Demand punchcard which does not include digital pre-orders and there's a pre-order one going on where you have to preorder through microsoftstore.com and that one is pre-order a game that ships before June 30th to get 15,000 reward points.

Casper32246 · Feb 18, 2018

My Mission to get 15,000 points...or 30,000 points

Hello,

I pre-ordered Watchdogs 2 and Dishonored 2 as part of the Xbox Live Rewards My Missions. Does this qualify for the 15,000 credit "Hack your Reward in Watch_Dogs 2" and 2 punches for the "Games on Demand Pre-Order Punchcard"?

Thanks,

Casper

XBLRewards3 · Feb 19, 2018

Hi lfomariano. Only purchases made in your Xbox Live Rewards currency counts towards the program. Since your purchases were not made in the same region, they do not count towards offers.

XBLRewards3

Hi lfomariano. Only purchases made in your Xbox Live Rewards currency counts towards the program. Since your purchases were not made in the same region, they do not count towards offers.

Smwutches

Punchcards are a type of offer where you have to purchase x amount of a specific type of game or content and you receive credits. Currently there is a games on demand punchcard where you can earn 15,000 credits if you preorder 3 games.

XBLRewards8

Hello Vemonus Smithy,

The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.

Smwutches

There are no offers to receive credits just for preordering that game. If you preordered it on or after October 1, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible preorders to complete the offer and receive
the 15,000 credits.

For assistance with the rewards program, it's best to post in the Xbox Rewards Questions support forum.

XBLRewards8

Hello Zeig,

The only way to earn Credits for a pre-order of Destiny 2 is from the Games on Demand offer, which requires three eligible games to complete for 15,000 Credits. If you are asking about the Microsoft Rewards Destiny 2 punchcard, Microsoft Rewards is a separate
program from Xbox Live Rewards, and we cannot assist with their offers. You would have to reach out to their support via the Microsoft Rewards website for assistance.

Games on Demand - Where is my 15,000 Rewards Credits?