Games On Demand Punchcard Complete. Still Awaiting Rewards

I was sent here by Xbox Live Rewards Twitter Account.

I am still awaiting the 15000 credits and Gems For Completing The Pre Order Punchcard

I preordered

The Sims 4 November 14th,

Call Of Duty WW2 October 30th,

Assasins Creed Origins October 24th I was told I should have been paid out around 4 days after my last preorder released

I am still waiting.

Looking at the Punchcard on the reward site it appears it is only registering 1 game has been preordered at the top yet in the details 3 titles have the "You Preordered" Footer



I have order numbers for each Item If you need them

:)

 

Pre-order game injustice 2 ?

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the preorder would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer
and receive credits. If you preordered the game before April 1, it would not count towards the current punchcard.

 

Rewards not working?

There were no offers to receive credits just for preordering that game. Depending on when you preordered it, it would have either gone towards the last games on demand punchcard offer at the end of 2016, or the current games on demand punchcard offer that
is still running. In order to receive the credits, you would need 2 other eligible purchases to complete the offer.

 

You'll need to post in the support section of this forum in order for them to check into it for you.

 

The link the twitter account gave me opened up a new post link to this forum

 

This is the right forum, you just need to change the post type to support instead of discussion. Support does not check the discussion threads.