Games on Demand punch card

Shadowsofpast · Jan 7, 2018

I pre-ordered 3 games but only one game shows on punch card

:)

StormTheWarlock · Jan 7, 2018

Games on demand punch card

My punchcard won't work but it says Ive pre ordered four games but it says I only have two out of three. Help would be appreciated!

XBLRewards8 · Jan 7, 2018

Games on Demand Punch Card

Hello jeff1205,

Your Resident Evil purchase is not punching. As mentioned in our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles, you
will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Therefore it is too early to receive a punch for your purchase of Resident Evil 7.

XBLRewards8 · Jan 8, 2018

Hello Shadowsofpast,

Apologies for the inconvenience. We are currently experiencing a delay as some maintenance is performed on our database. Your recent January purchases have not yet been processed. Please note however, for future reference, as stated in the FAQ, purchases
can take up to 96 hours to be processed, so it would be too soon to see a punch for your recent purchase of Dragon Ball FighterZ.

x24hrs2livex

Actually you need to post in the Rewards Support forum now. Punch cards are updated within 96 hours of completing a purchase. I have completed the Games on Demand punch card and have 20k credits pending.

Smwutches

If you preordered digitally it would count as a punch towards your Games on Demand punch card. you would need to purchase 2 more eligible games in order to complete the offer and receive the credits

Smwutches

If you preordered them on or after January 1, they would count as punches on your games on Demand punch card. The credits will not go out until 96 hours after all 3 games have been released

Smwutches

They're still basing the release date for South Park on the one still shown on the Rewards site. So as support stated in your other thread, you should see the credits pending by April 3. Since the punchcard offer ends today, you won't actually see the punch
get added since your purchase took place less than 96 hours ago.

XBLRewards8

Hello LayTheFlackDown,

After investigating your purchase, we found that we did not receive your purchase of Star Wars Battlefront 2, which is why it did not punch automatically. After conducting research on another data source, we were able to confirm that this purchase was made,
but did not get to us correctly. We are currently reaching out to our data team to investigate how this occurred. In the meanwhile, we will adjust your Games on Demand punchcard for completion. You should see the Credits appear shortly. We apologize for the
inconvenience. Thank you for bringing this to our attention.

Games on Demand punch card