Games on Demand Punch Card not rewarding 3rd pre-order

I pre-ordered Titanfall 2, Watch_Dogs 2 and Final Fantasy XV and have yet to receive the 15,000 reward credits associated with the Games on Demand Punch Card. The last game to release was on November 29th I should have received the points by December 4th.
The screenshot provided was taken on December 5th.

Any resolution would be appreciated.

:)

 

games on demand punch card issue

On the games on demand pre order punch card I've been give a punch for South Park the fractured but whole and Call of Duty WWII. The issue is I was not given the third punch for my pre order of WWE2K18.

 

Games On Demand Pre-Order Punchcard Issue

On the Games On Demand Pre-Order Punchcard it shows that "You Pre-Ordered" on 3 games yet it only shows I have 2 Punches. I checked my recent purchase history and it shows that I did not pre-order The Elder Scrolls V Skyrim: Special Edition which was the
3rd game the page said I preordered, I did Pre-Order Steep and it does not show I Pre-Ordered it. So that is why I am wondering why do I only have 2 Punches?

 

Hello HangedCloth,

Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see this change reflected shortly.