Games on Demand Pre-Order Punchcard Problem

DemonSpawn66646 · Nov 4, 2017

The description of the Games on Demand Pre-Order Punchcard is that if you pre-order any 3 of the games on the list that you will receive 15,000 reward points around 96 hours after the third game is released. I have pre-ordered Middle Earth: Shadow of War
Gold Edition, The Evil Within 2, Assassin's Creed: Origins Gold Edition and Wolfenstein 2 Digital Deluxe Edition but my punchcard only counted my Assassin's Creed Origins as being pre-ordered. Is there a way for this problem to be fixed so that I may get
my reward points, please?

:)

XBLRewards3 · Nov 4, 2017

Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.

XBLRewards3 · Nov 4, 2017

punch card not working!

Hi JTREADY. Your pre-order of The Evil Within 2 and Shadow of War went towards last quarter's Games on Demand Pre-Order punchcard. Since you completed that offer, Rewards Credits were awarded back in August. Your pre-order of South Park was made on September
4. The current Games on Demand Pre-Order punchcard began October 1. For pre-orders to qualify, they need to be made during the offer period.

XBLRewards8 · Nov 6, 2017

Hello DemonSpawn66646,

Only pre-orders made during the offer period are eligible for the offer. From the FAQ:

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time database to
determine local time.

Since only your pre-order of Assassin's Creed was made during the offer period, only that purchase was eligible.

XBLRewards3

Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.

XBLRewards3

Hi MUDGATTOR. For the current Games on Demand Pre-Order offer, we see that you pre-ordered Assassin's Creed Origins. This punchcard began October 1. For the past Games on Demand Pre-Order offer, you pre-ordered Shadow of War and
Agents of Mayhem. This punchcard ran from July 1 to September 30. Since you only had two of the three punches, you did not complete the offer. To complete the current punchcard, you'll need to purchase 2 more qualifying titles.

XBLRewards3

Hi JTREADY. Your pre-order of The Evil Within 2 and Shadow of War went towards last quarter's Games on Demand Pre-Order punchcard. Since you completed that offer, Rewards Credits were awarded back in August. Your pre-order of South Park was made on September
4. The current Games on Demand Pre-Order punchcard began October 1. For pre-orders to qualify, they need to be made during the offer period.

XBLRewards3

Hi ABitOfFruit. Smwutches is correct. That pre-order went towards the Games on Demand Pre-Order punchcard. Since you didn't purchase three pre-orders, the mission was not completed.

XBLRewards3

Hi TG Fireflex. To qualify for the Games on Demand punchcard, pre-orders must be made during the promotional offer period. Since this iteration of the Games on Demand punchcard began October 1, only purchases made after that date
will count.

Games on Demand Pre-Order Punchcard Problem