Games On Demand Pre-Order Punchcard Not Reflecting Pre-Order Purchases Correctly

DirtyDozen-89044E4D-EB00-4760-A51C-BF8409902732 · Mar 16, 2018

I'm writing about the Games On Demand Pre-Order Punchcard promotion in MyMissions:

Xbox Live Rewards

My punchcard correctly shows a pre-order of Monster Hunter: World, but my pre-order of Far Cry 5 is not reflecting properly. I bought the Far Cry 5 Gold Edition on March 6th (Order # 9919500176), but the punchcard does not show a purchase. I'm considering
pre-ordering another game, but I'm not going to do that until my account correctly shows the Far Cry 5 purchase.

I've had this happen before when I've purchased the gold version of a game vs the base version. Please update your system so that a purchase of any version of a game populates the punchcard. Thank you.

:)

XBLRewards3 · Mar 16, 2018

Haven’t received my points for preordering destiny 2

Hi ABitOfFruit. Smwutches is correct. That pre-order went towards the Games on Demand Pre-Order punchcard. Since you didn't purchase three pre-orders, the mission was not completed.

XBLRewards3 · Mar 16, 2018

Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.

Smwutches · Mar 17, 2018

Any version of the game does work towards the punchcard, but make sure you are checking the punches at the top of the punchcard page where it says 1 2 3, and not the game picture. That is here you will see the punch.

XBLRewards8 · Nov 3, 2018

Hello DirtyDozen,

The current punch you see is from your purchase of Far Cry 5. Your purchase of Monster Hunter World was not a pre-order, so it did not qualify for this offer. Also, the 1 - 2 - 3 counter at the top of the page shows your current punches. The body of the
page only shows your purchase of standard edition copies.

Smwutches

Any version of the game does work towards the punchcard, but make sure you are checking the punches at the top of the punchcard page where it says 1 2 3, and not the game picture. That is here you will see the punch.

XBLRewards8

Hello DirtyDozen,

The current punch you see is from your purchase of Far Cry 5. Your purchase of Monster Hunter World was not a pre-order, so it did not qualify for this offer. Also, the 1 - 2 - 3 counter at the top of the page shows your current punches. The body of the
page only shows your purchase of standard edition copies.

XBLRewards3

Hi ABitOfFruit. Smwutches is correct. That pre-order went towards the Games on Demand Pre-Order punchcard. Since you didn't purchase three pre-orders, the mission was not completed.

XBLRewards3

Hi MUDGATTOR. For the current Games on Demand Pre-Order offer, we see that you pre-ordered Assassin's Creed Origins. This punchcard began October 1. For the past Games on Demand Pre-Order offer, you pre-ordered Shadow of War and
Agents of Mayhem. This punchcard ran from July 1 to September 30. Since you only had two of the three punches, you did not complete the offer. To complete the current punchcard, you'll need to purchase 2 more qualifying titles.

XBLRewards8

Hello Zeromanex,

The Games on Demand pre-order punchcard is the 1 - 2 - 3 at the top of the page. We see that you have been correctly awarded a punch for your For Honor pre-order. The body of the page is just for displaying standard edition pre-orders, and is not the punchcard.

As it states in our FAQ, pre-orders, in game consumables, and subscriptions are not eligible for MyVIP, and therefore not eligible for the bonus star offer. You have received the correct progress for your Rainbow Six purchase. Keep in mind that all activity
takes up to 96 hours to be processed.

Games On Demand Pre-Order Punchcard Not Reflecting Pre-Order Purchases Correctly