Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

Discus and support Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.) in XBoX Rewards & Social to solve the problem; I preorder 3 games from list STAR WARS™ Battlefront™ II: Elite Trooper Deluxe Edition - October 9th South Park™: The Fractured but Whole™ Gold... Discussion in 'XBoX Rewards & Social' started by acaraba2, Oct 17, 2017.

  1. acaraba2
    acaraba2 Guest

    Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)


    I preorder 3 games from list

    STAR WARS™ Battlefront™ II: Elite Trooper Deluxe Edition - October 9th

    South Park™: The Fractured but Whole™ Gold Edition Pre-Order - October 10th

    The Sims™ 4 Deluxe Party Edition -October 10th

    I know you don't get the rewards credit until the last game releases. But FAQ said that it should at least update the tracker after 96 hours. The tracker has only given me credit for 2 of 3 games.

    Is there anyway someone can confirm that I should have credit for all 3 games.

    :)
     
    acaraba2, Oct 17, 2017
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

    Hi acaraba2. It looks like your Battlefront 2 purchase did not get applied to the punchcard. We are making adjustments and you should see it updated by the end of the week. Thanks for your patience.
     
    XBLRewards3, Oct 17, 2017
    #2
  3. acaraba2
    acaraba2 Guest
    Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

    I preorder 3 games from list

    STAR WARS™ Battlefront™ II: Elite Trooper Deluxe Edition - October 9th

    South Park™: The Fractured but Whole™ Gold Edition Pre-Order - October 10th

    The Sims™ 4 Deluxe Party Edition -October 10th

    I know you don't get the rewards credit until the last game releases. But FAQ said that it should at least update the tracker after 96 hours. The tracker has only given me credit for 2 of 3 games.

    Is there anyway someone can confirm that I should have credit for all 3 games?

    Sorry for the duplicate. I posted under discussion not support.
     
    acaraba2, Oct 17, 2017
    #3
  4. Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

    when u buy it? Hope it was within the rewards time period otherwise they dont care.
     
    SgtMonkey1981, Oct 20, 2017
    #4
  5. XBLRewards3 Win User

    Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

    Hi acaraba2. It looks like your Battlefront 2 purchase did not get applied to the punchcard. We are making adjustments and you should see it updated by the end of the week. Thanks for your patience.
  6. SgtMonkey1981 Win User

    Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

    when u buy it? Hope it was within the rewards time period otherwise they dont care.
  7. Smwutches Win User

    Pre orders

    If you preordered them on or after January 1, they would count as punches on your games on Demand punch card. The credits will not go out until 96 hours after all 3 games have been released
  8. Smwutches Win User

    Not getting my points

    Credits for the VIP offer should show as pending about 96 hours after the offer ends.

    Support will check into your preorders, but keep in mind that currently the only offer to receive credits is the games on demand punchcard. You need 3 eligible preorders and the credits will be given after all 3 games have been released.
  9. XBLRewards8 Win User

    Rewards Not Updating

    Hello Zeromanex,

    The Games on Demand pre-order punchcard is the 1 - 2 - 3 at the top of the page. We see that you have been correctly awarded a punch for your For Honor pre-order. The body of the page is just for displaying standard edition pre-orders, and is not the punchcard.

    As it states in our FAQ, pre-orders, in game consumables, and subscriptions are not eligible for MyVIP, and therefore not eligible for the bonus star offer. You have received the correct progress for your Rainbow Six purchase. Keep in mind that all activity
    takes up to 96 hours to be processed.
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Games on Demand Pre-Order card (tracker didnt track all 3 preorders, been week, said 96 hrs.)

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