Games not working/ won't sign in

Discus and support Games not working/ won't sign in in XBoX Accessibility to solve the problem; I've been trying all day to play games. It won't sign in automatically and it won't let in sign in manually. Usually if this happens it's not a problem... Discussion in 'XBoX Accessibility' started by DebraRichardson1, Aug 27, 2019.

  1. Games not working/ won't sign in


    I've been trying all day to play games. It won't sign in automatically and it won't let in sign in manually. Usually if this happens it's not a problem as it will let me play as guest. Anyone know what's happening or how I can fix it. Thank you.

    :)
     
    DebraRichardson1, Aug 27, 2019
    #1
  2. XBF Amber M Win User

    Games not working/ won't sign in

    Hey thereDebraRichardson1!



    Thank you for letting us know that the issue has been fixed. Super glad to know that you're now able to get back to gaming! We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please
    feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!
  3. DebraRichardson1 Win User

    Games not working/ won't sign in

    I'm sorry, I guess I should have mentioned that I'm on a laptop using windows 10. I've just tried again and it still won't log in or let me use as guest and all my xp have gone back to 1.
  4. DebraRichardson1 Win User

    Games not working/ won't sign in

    Just wanted to give you an update in case anyone else has the same problem. Had to call computer support & he found that my time was out of sync. He did an update on internet time - windows. Now all is well, Just wanted to thank you again for trying
    to help me.
  5. DebraRichardson1 Win User

    Games not working/ won't sign in

    I've done all these things and nothing works. If it would just let me sign in I think it would be ok. But it won't let me. I did a reboot of the mahjong games and it will let me play as a guest (still won't let me sign in) and it keeps stopping in the
    middle of games to open up windows and give me pointers. Maybe it's a computer problem? I"m going to call them tomorrow and see if they can help. Thank you so much for replying and trying to help me.
  6. XBF Steven R Win User

    Games not working/ won't sign in

    Hey there DebraRichardson1

    Thanks for reaching out to the Forums for advice on how to hopefully get your games to let you play the way you want. I can definitely see how this could be pretty distressing. I suggest trying the steps outlined in Game
    freezes or stops responding on a Windows 10 device
    if you haven't already for potential resolution.

    When you get the chance, give those steps a shot and let us know if that positively affected the situation.

    Thanks!
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Games not working/ won't sign in

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