Games not working for Xbox even with cloud gaming

It works on all devices console pc and even mobile but it's when I get into a game in Xbox games pass cloud gaming it doesn't work.

No im usign the xbox app on mincrosoft and on my phone is working the controller on xbox game cloud but on my pc even with bluetooth it dont work on the xbox app

Hi, Mohammed! I am afraid there are only two Turtle beach controller that works via cloud gaming at the moment. Controllers not on the list might not work as intended even if they’re designed for Xbox. Please check : https://support.xbox.com/en-US/help/games-apps/...

Recon Cloud Hybrid Game Controller (USB or Bluetooth connection)

Atom Controller (Android) (Bluetooth connection)

Note The list of controllers that follows isn’t exhaustive. Other controllers may or may not work for cloud gaming.

Thank you so much for the help but nothing is working. Even tried uninstalling gaming services through power shell and I still cannot get any cloud Gaming games to load in the Xbox Windows App

Hi Geri,

Thank you for your response here are the attempts of myself performing your suggestions.

1. The controller is fully updated through the Xbox Accessories app, I do not know what you mean by repairing the controller to the PC.

2. The controller works through both wired and wireless and I can navigate through the menu perfectly fine but when I open a game on the Cloud gaming app it does not work, It does work on installed games, however.

3. I noticed that the controller did not work within the cloud gaming app is the first time trying to open any games within the cloud gaming app. I attempted to play through the browser Xbox website cloud gaming app and this worked perfectly fine.

4. It has never worked on the Xbox app Cloud gaming but it works perfectly on the browser Xbox cloud gaming website.

Hopefully, a fix can be found for this.

Kind regards,