Games not working anymore

Discus and support Games not working anymore in XBoX Games and Apps to solve the problem; I orginally had an Xbox One which eventually stopped working. Later I bought XBox One-S. How do I get the games I bought for One installed in One-S. I... Discussion in 'XBoX Games and Apps' started by NightSole155975, May 7, 2019.

  1. Games not working anymore


    I orginally had an Xbox One which eventually stopped working. Later I bought XBox One-S. How do I get the games I bought for One installed in One-S. I don't have the key anymore. Games were working when I had Gold subscription but when it was discontinued,
    it stopped working again. Games I am trying to run are the one that I bought .

    :)
     
    NightSole155975, May 7, 2019
    #1
  2. His Demon Queen Win User

    Games not working anymore

    As stated, as long as you're signed into the profile that purchased the games, you'll be able to download them. If you were playing games that you got through Games with Gold, you won't be able to play them without an Xbox Live Gold subscription.
  3. ThisGameIsSucky Win User

    Games not working anymore

    You're gonna want to be on the account that had purchased the game. If you made a new account and don't have the login for the other one, then you simply can't get those games back and it would also sound like they are way out of their refund timeframe.

    You may need gold for some titles as some titles are online only, its often times that those games that are really multiplayer heavy are.

    If you can't figure it out or don't have access to anything and you have gold/are on the right account contact customer support, they're the professionals.
  4. Smwutches Win User

    Games not working anymore

    As long as you're signed into the same account you used on the One, anything you purchased will show as Ready to Install in your Games and Apps and you would redownload them there.
  5. Doomed Saint Win User

    Game DVR not working anymore

    I've been having this problem since the last update, it's not a huge issue but it would be nice if microsoft announced something about it
  6. Mister Cizl Win User

    Specific games not working anymore

    Hey Smokin5tyle90! If you go to the game's page in the store while the disc is in do you see an option to play? If possible, post up some screenshots of what you're seeing so we can take a look. Thanks!
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Games not working anymore

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