Games not showing up. HELP

Nemo Goldfish · Nov 19, 2019

Ok so around two years ago i purchased the Ark Survival Evolved Preview on my account , it’s been downloaded and deleted over the course of those two years, today i decided i wanted to download it again only to find that it was no longer in my ready to
install, at first i thought it might be bc i was gamesharing with people but then i looked over the games again and there were many games missing, even ones i had physical copies of, so i dont know if the game is gone bc it’s no longer in early access, which
i dont think is the reason bc supposedly when you buy a game in early access its yours to keep, or it was taken away by xbox ?? I honestly dont know, someone please help. Oh yea and the game was still in my pins and when i clicked on it i was given the option
to either buy the game pass or rebuy the game, ive already tried speaking to someone at xbox but they didnt really do anything

:)

Nemo Goldfish

Thanks ill try this tommorow when i get on

RedCarGamer

Go to your ready to install list and hit left stick + X at the same time, this will open your hide and unhide games, see if it show up there. You can also search it in the store and see if show up a Installation option.

Nemo Goldfish

Well i looked at my history and its not there so maybe i didnt actually buy it, idk and i think im done but thanks for helping

steeledwand7664

You can check your order history by going to account.microsoft.com and signing into your account to make sure that the game is still showing up in your order history and that it is showing as completed and it was not refunded for some reason.

Mister Barakus

Hello! Thanks for taking the time to post about your issue in the forums. However, any questions or discussions regarding the Fall Dashboard Beta should be posted in the appropriate category here:

forums.xbox.com/.../default.aspx

Thank you.

Games not showing up. HELP