Games not recognizing gold subscription

Discus and support Games not recognizing gold subscription in XBoX Games and Apps to solve the problem; I just purchased a 3 month Xbox live gold card, typed the code in and everything seemed fine. I’ve tried playing a couple games and they both don’t... Discussion in 'XBoX Games and Apps' started by ooVISIONARYoo, Jan 8, 2018.

  1. ooVISIONARYoo
    ooVISIONARYoo Guest

    Games not recognizing gold subscription


    I just purchased a 3 month Xbox live gold card, typed the code in and everything seemed fine. I’ve tried playing a couple games and they both don’t recognize that I have a subscription. When I check the subscriptions tab it shows that I have gold. This is
    very frustrating.

    :)
     
    ooVISIONARYoo, Jan 8, 2018
    #1
  2. SmellyJordan
    SmellyJordan Guest
    Games with Gold not recognizing my subscription

    I recently had my gold subscription renewed (Feb 6, 2017) as per the automatic renewal service, but trying to download games with gold titles or deals with gold it prompts me to buy the title at full price. When I click a button saying Free with GOLD it
    takes me back to the games with gold page.

    I've checked my account and the payment occurred, and I am registered as a gold member, but not getting the deals. I first noticed this issue when trying to download Evolve the other day, and when looking into it, found that it's occurring for all games
    with gold titles available now, and all deals with gold.

    Sure would like some help here.
     
    SmellyJordan, Jan 8, 2018
    #2
  3. elUno PJB
    elUno PJB Guest
    Live gold membership issues

    Same for me. Console shows active gold status, games are not recognizing that. Above solution did not resolve the issue. I'm affraid if I pay for a month it will cancel my active. Anyone know if it is just extended to existing subscription?
     
    elUno PJB, Jan 8, 2018
    #3
  4. DominumStige
    DominumStige Guest

    Games not recognizing gold subscription

    Hi!

    Try clearing the cache from the console by holding down the power button for 10 secs and try again. If it does not work, delete your profile from the console and re-download it.
     
    DominumStige, Jan 8, 2018
    #4
  5. DominumStige Win User

    Games not recognizing gold subscription

    Hi!

    Try clearing the cache from the console by holding down the power button for 10 secs and try again. If it does not work, delete your profile from the console and re-download it.
  6. noboundz Win User

    Co-Op Online Multiplayer

    A game doesn't recognize whether a player has a trial or paid Gold subscription. Perhaps the individual you're trying to play with doesn't have Gold?
  7. Smwutches Win User

    Gold subscription not recognized?

  8. Mister Beep Win User

    Gold Subscription Not Recognized

    Hey there,

    For issues such as this, the primary route we recommend taking is reaching out to our chat or phone support team through ourContact Uspage so they can take a look in your account. Feel
    free to keep us posted!
  9. Dexus Disaster Win User

    Gold subscription not recognized?

    On the billing page when renewing Xbox membership it displays the correct date of expiration but on the My account page it says N/A. My real problem is with rewards.xbox. I remember roughly 2 months ago I was able to view MyStats but now I can't and it is
    still using my old profile picture (it did this for as long as I remember).
Thema:

Games not recognizing gold subscription

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