Games not on download list

Shadoww0529 · Jun 27, 2018

I just got my son a new Xbox One S ( upgrade from a 360). All of his games show on the download list, except one, purchased on May 29 - Devil May Cry 4. Any ideas how I get it to show on the download list for the Xbox
one?

:)

kazniachtl · Jun 27, 2018

cod ghosts cannot be downloaded on x360

the game is in my account game list on the web, but on x360 its not shown in my games list. so i cannot download it.

how can i download it with this account on my x360?

Misses Joust · Jun 27, 2018

Remote Downloads

I'm afraid not, Falkd. Buying on the site will not prompt the download on your console. The game/app will appear in your Games and Apps list, but you will have to prompt the download manually from the console.

DominumStige · Jun 27, 2018

Hi!

Be sure to use the same account used to purchase the game. If you have purchased it with another account you'll not find it with yours.

Frizio I iB · Jun 27, 2018

Hey there

try to check on the puchase history

if it is there... otherwise can be as dominumStige said

Smwutches · Nov 2, 2018

Are you looking for the 360 version or the One version?

If it's the 360 version of the game, that game is not backwards compatible so it is not playable on the One. (You can see a list of backwards compatible games here.

Smwutches

Are you looking for the 360 version or the One version?

If it's the 360 version of the game, that game is not backwards compatible so it is not playable on the One. (You can see a list of backwards compatible games here.

Frizio I iB

Hey there

try to check on the puchase history

if it is there... otherwise can be as dominumStige said

DominumStige

Hi!

Be sure to use the same account used to purchase the game. If you have purchased it with another account you'll not find it with yours.

maxen

Hello Jeffery,

Is this just Dying Light or is it "The Following"? If it's just The Following, are you sure you also own the base game? The Following is just DLC so you need to also own the base Dying Light game in order to play the DLC (and for it to be visible in My Games
& Apps too).

To illustrate what I mean, this is the full version of The Following that includes both base game and DLC:

store.xbox.com/.../deb4f210-32e1-41a8-8402-b54352243489

And this is just the DLC, which is unplayable unless you also own the base game:

store.xbox.com/.../6d72e244-4e22-44af-bc7b-35d15c698f9b

Let us know how you get on.

JefferyB213

Thank you so much, hours dealing with customer service and you just solved. My son bought the game and I didn't even think to make sure it was a full game not just a DLC. Thanks!!

Games not on download list