Games not launching on PC through Xbox app

It will apply on you xbox/pc version as long as you play it through the xbox app.

You get a kind of 2 for 1 offer as you play on xbox live and launch same game client on both pc and xbox through xbox app.

with kind regards

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this QuibDaFib

Please answer the following questions to assist you properly:

Is this happening on Windows 10 or 11?

Are you able to try a game available in another platform / store to see how it goes (Example, Steam, Epic launcher, etc)

This is the article that you followed?

https://support.xbox.com/en-US/help/games-apps/...

If yes, did you tried something else or that's all?

The games are installed in your C: drive or any other drive?

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In the meantime please try creating a new local administrator user in your PC and try from there:

https://support.microsoft.com/en-us/windows/cre...

Your Antivirus might be interfering with theStore, try disabling it 'temporarily' to see if it launches. Check Windows Update and install the latest updates.
Sometimes Microsoft releases infrastructure fixes for theStore through Windows Update.

-Dtubs

i only use windows defender, but i disabled everything and tried it, even restarted the pc and tried, and still the same thing happens.

just went through a half-day updating process, not sure what took so long there.

Astroneer works as intended, however it seems Ark still does not. I know it's not a hardware issue on my end because I've played the game before on this PC, just this morning I had it working with the Epic launcher (different version)

Your Antivirus might be interfering with theStore, try disabling it 'temporarily' to see if it launches. Check Windows Update and install the latest updates.
Sometimes Microsoft releases infrastructure fixes for theStore through Windows Update.

-Dtubs