Games not installing properly

Jdog Preadator · Nov 26, 2019

I just got the pc game pass and i downloaded Age of Empires 2. However when i click to play the game it sends me to the windows store and says i need to install it. The same has happened with Ape out.

:)

XBF Chris J

Hello Jdog,

Thanks for posting here on the Xbox forums. I understand that you are having issues installing games on windows 10 using the game pass for PC. If you haven't already, I recommend trying out the troubleshooting steps on this support article: Troubleshoot
game installations on Windows 10

Hope this helps!

DrifterX22

if an updates fails to install properly then it can cause a full re-install of that game.

XBF Meryem R

Hello there!

Please try checking this link Error 0x803FB107 occurs when downloading from the Microsoft Store in the Xbox app | Xbox Support, in order to try troubleshooting steps specific for this error code.

If the issue persists you can go through the troubleshooting steps in this link Troubleshoot game installations on a Windows 10 device | Xbox Support.

HellothereUZ

None of them worked for me still stuck after I tried.

JamesVerceluz

Hello! I've tried installing games from EA access and the game installed properly and smoothly. But when I tried installing 2 other games the problem appeared.

Games not installing properly