Games no longer running off of Sonic UGC disc

Two weeks ago, I was able to install and play Golden Axe and Sonic 1-3 off of the Sonic Ultimate Genesis Collection disc. Two days ago, I now get the "Do you own this game or app?" error when trying to play any of them. When I put the disc in, I also get
the "This game isn't playable here" message.

Others on Reddit are reporting the same issue, while some others are saying it still works for them. What's going on? Was support for the disc removed, forcing people to buy the individual games off of the marketplace?

:)

 

Sonic Ultimate Games Collection for BC?

Any chance that Sonic Ultimate games collection will be made BC?
https://marketplace.xbox.com/en-US/Product/Sonics-UGC/66acd000-77fe-1000-9115-d80253450810?cid=search Many of the games in the collection are available as Sega vintage games. As I already have UGC I'd hate to have to rebuy the same games in groups of 3
for $10 a pop.

 

installing arcade games from compilation discs

I was not able to get the Xbox One BC supported games on the following disc to work

Sonics UGC ( Ultimate Genesis Collection )

Sonic the hedgehog

Sonic the hedgehog 2

Sonic the hedgehog 3

Golden Axe

are examples

The actual disk stated not playable and will not open or start

Namco Museum Virtual Arcade ,

Did see and install:

Pacman

Ms Pacman

Pacman ce

Dig Dug

Galaga Original

The rest that are in the Xbox One BC list are not seen and installed.

Any Ideas?

Thank you

 

Hi Tunermonkey

mine has never installed anything.

I hope they get this working.

 

Heya tunermonkey!

Sorry to hear about the trouble you're having with the game. Have you had a chance to check out our
Backward Compatibility Troubleshooter? If not be sure to run through all the steps there and if you haven't please fill out the survey near the end. Thanks!

 

Troubleshooter did nothing to help. Did the survey.

 

Still no update? I even received an email from MS asking if my issue had been solved/answered, to which I obviously answered no.

I'm not asking a complicated question. Someone has to know why Sonic's Ultimate Genesis Collection disc support was pulled and whether or not it's temporary or long-term/permanent.

If it's no longer going to be supported, I may as well sell the disc I just bought a few weeks ago.

 

Hey, tunermonkey! Do you have other 360 discs that are still working on your console, or is it just this game?

 

It's just this one that's giving me trouble. All other 360 BC games work fine off of disc.

There's a thread on Reddit with others having this exact same issue, so it's not an isolated incident.

www.reddit.com/.../golden_axe_sonic_the_hedgehog_12_and_3_are

The people posting about it no longer working are near the bottom of the thread.

 

Two and a half months since my last post and still no update? I guess we have the answer as to what happened here...

 

Hey there tunermonkey.

Really sorry to hear you're having trouble. If you haven't already please make sure other users who are experiencing this issue fill out the survey, this provides our teams with extra information to dive deeper into this. If you can, please give the survey
one more try so that we can pass the info over to the right team. Apologies for any frustration this is causing!

 

This is stupid..it's happened to me as well..I just was lazy and didn't report it.. I have my of 360..but I'll b damned if I have to rebuy them on xbone..