Games moved from one account to another without warning - lost all progress as a result

Discus and support Games moved from one account to another without warning - lost all progress as a result in XBoX on Windows to solve the problem; Hi all, For a good while (probably the last year or so) my Microsoft Store account and Xbox account were different and used different e-mails, like... Discussion in 'XBoX on Windows' started by RyanWebbMS, Dec 26, 2020.

  1. RyanWebbMS
    RyanWebbMS Guest

    Games moved from one account to another without warning - lost all progress as a result


    Hi all,

    For a good while (probably the last year or so) my Microsoft Store account and Xbox account were different and used different e-mails, like so:

    - Account A was my Xbox account from 2010, and my main social account which I played my games with friends through.- Account B was the Microsoft store account
    and e-mail I used to purchase Forza Horizon 4, my PayPal details, etc.

    Today, I logged on to my computer, to find Microsoft automatically transfered my Xbox games from account A to B, including Forza Horizon 4. Very helpful overall, except that it made me pick out a new username and start a new social
    account on account B. However, since it made me change accounts and account names, my save data, achievements and hours and hours of progress from Forza I had on account A are all gone and locked under a different username.

    I still have access to both accounts, and a backed up set of files from before I opened the game post switch, but I don't exactly fancy putting 100+ hours in again for no reason.

    If anybody has any insight or a way to transfer the save data to the new account, that would be just grand, and I am more than happy to answer any required questions or give the relevant details to an Xbox support team member.

    Thanks in advance.

    :)
     
    RyanWebbMS, Dec 26, 2020
    #1
  2. The Viral Cyrix Win User

    saving progress when changing xbox account

    Progress is locked to the account that made it. It is not possible to move progress from one account to another
  3. Ironwilled Win User

    Moving Game Progress to another microsoft account

    Hi There,

    It's not currently possible to move game progress from one account to another as everything is tied to a gamertag. You will have to start all over again on a new one.
  4. Final Boss XII Win User

    Transfer game progress to family account

    Unfortunately, progress in-game is tied to the account it was completed on. There is no real way to move player gamesaves from one account to another.
  5. Njal the Blue Win User

    how to move x box one profile from organizer to new member

    You unfortunately can't. Your only option is to create a new child account and they will have to start again from scratch. Games and progress can not be moved f om one account to another.
  6. gds1972 Win User

    Xbox 1 question

    Hi

    If you have been playing games signed in with your brothers account then all game progress and gamerscore will be tied to that account and it can't be moved to another account.
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Games moved from one account to another without warning - lost all progress as a result

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