Games Missing

Discus and support Games Missing in XBoX Games and Apps to solve the problem; I own both Sea of Thieves and Forza Horizon 4 on PC but neither show up in my games library or order history on my account. I've checked all of my... Discussion in 'XBoX Games and Apps' started by Cwtsh, Dec 18, 2023.

  1. Cwtsh
    Cwtsh Guest

    Games Missing


    I own both Sea of Thieves and Forza Horizon 4 on PC but neither show up in my games library or order history on my account.

    I've checked all of my accounts.

    I 100% own both of them as I've played them before and have plenty of progress in both games.

    If I go to Forza.net which is the site for Forza games I can sign in, when I click that it asks me to sign in using a Microsoft account, so I input my exact same details as I have for the Microsoft Store and when I go to Forza Horizon 4 it shows achievements and things which proves that I own the game and on this specific account but for some reason Microsoft Store doesn't believe so.

    And I think the same is happening with Sea of Thieves.

    So how do I get these games that I 100% own ?

    As I said I've checked my order history for all of my accounts and changed the filter from it's default '3 months' to 'all' and I've checked the Microsoft Store games library and unchecked 'show installed products only' and nothing, they're simply gone.

    I'd really appreciate it if Microsoft wouldn't steal from me.

    I've tried contacting support but it's absolutely useless, they say they have a web chat which is a lie, apparently contacting random gamers in the community or the ai chat bot is what they call web chat these days and I can't call because I'm deaf

    :)
     
    Cwtsh, Dec 18, 2023
    #1
  2. Francia J. Win User

    missing game or missing money

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Once the refund has been approved and already stated as "refunded" on your order history (https://account.microsoft.com/billing/orders), it will now depend on your bank on when they will credit back the money but it usually takes 5-7 business days.
  3. Elite Rampant Win User

    Kinect Star Wars delayed

    Star Wars games are a hit and a miss, Kinect game are always a miss.
  4. Elite Rampant Win User

    Kinect Starwars Xbox 360 Bundle

    Star Wars games are a hit and a miss, Kinect games are always a miss.
  5. US Revenge Win User

    Aliens: Colonial Marines =)

    game will be hit or miss, tbh, probably miss.
  6. DominumStige Win User

    Missing game?

    Hi!

    I'm sorry, but you'll also have to buy the X1 version. The version for X360 is not compatible due to the remaster (with updated version for a more powerful hardware), as indicated on the

    list    .
Thema:

Games Missing

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