Games keep crashing since the new xbox update

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your game issues.

If I may ask, is this happening to all your games?

Are you using an external storage to install your games?

May I know what steps you have already tried?

Are you not getting an error message when it crashes?

Thanks!

Have you power cycled your console? Are you using an older save file or starting a new game? Sometimes there is a rare occasion where if you use a older save file with new updates and dlc the save won't work right with the new files. I don't have island
living but I have the latest update for the sims 4 and my game hasn't crashed yet. So it sounds like it might just be the new dlc. So that means you more than likely have to wait for another patch.

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

you could try posting in the forums
here to see if anyone has come up with a solution

and you can try at the
EA Sims 4 forum to see if the bug has been posted (if it hasn't you can report the bug to get them started on looking for a solution)

I’m having the same problem with Asdivine Kamura since the October update broke it, so it’s definitely not just your game. I’ve tried every uninstall/reinstall, cache clearing trick there is, and it comes down to this update breaking what were games running
just fine.

I wish Microsoft would stop meddling with the UI. It worked just fine. Stop breaking what doesn’t need fixing.