Games keep crashing periodically, I tried every method :(

BruceWayne98 · Jan 26, 2022

It happens every 15 - 25 minutes of playtime and sometimes it works just fine. No matter what game I'm playing from my game pass library (Doom. BF1, Halo, etc.)

I noticed that offline games take a little bit longer to crash, while on the other hand online games seem to crash and freeze faster. I've had no issues playing even the same games via steam or epic, only on Xbox game pass.

I thought it was drivers or windows issue, I did clean windows installation, I've reinstalled my games and updated my drivers but nothing seems to work.

Please for the love of god, let me know if this is just a general thing everyone is dealing with or if someone has advice.

:)

XBF - Evie

Hello BruceWayne98,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are experiencing consistent game crashing. Let us look into this together to get you back to gaming.

We suggest first reinstalling the Xbox app and the Gaming Services package on your computer. You can do so by following the steps below.

Uninstall the Xbox app through App Settings

1. Open the Settings on your computer by pressing the Windows + I keys at the same time

2. Select Apps

3. In the search bar or by scrolling, search or locate the Xbox App tile

4. Click the gray Uninstall box

Note: If you can't select the "Uninstall" box, choose Advanced Options and then Uninstall

5. Restart the computer

Use PowerShell to uninstall the Xbox app

1. Search for Windows PowerShell in the search bar in the lower-left corner of the screen

2. Right-click Windows PowerShell and select Run as Administrator

3. Select Yes to allow it to make changes to your device

4. Type the following command, and then press Enter:

Get-AppxPackage *xboxapp* | Remove-AppxPackage

5. Let the command run and close PowerShell

6. Restart the computer

Install the Xbox app from the Microsoft Store

1. Open the Microsoft Store on your computer

2. In the search bar at the top of the app, search for Xbox

3. When the Xbox app page opens, select Install

Note: You may have the word "Get" instead of "Install." if you see it, select Get.

Reinstall the Gaming Services Package

Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
On the Windows PowerShell Administrator screen, type the following command, and then press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Restart your computer and see if the problem is resolved.

Update Xbox app on the PC

Open the Microsoft Store on your computer
Click Library in the bottom left corner of the app
Select Get Updates in the top right corner and download all updates

Resetting the Xbox app may also help

Press Windows + I to open Settings.
Click Applications > Applications and Features. Scroll down or search to find the Xbox app. Click on the app and choose Advanced Options.
Scroll down to click the Reset button under the Reset section. You can also select Repair.

We look forward to your response. Kindly let us know if these suggestions help by selecting “Yes” or “No” next to “Was this response helpful?”. Additionally, if there is any misunderstanding or clarification needed, please reply to this response.

Sincerely,

XBF – Evie

Xbox Customer Success Manager

Microsoft Community

Andrew Delgado1

Nothing is working I've tried everything I could think of but system 32 and nivida keep crashing every game I load up and I tried uninstalling mcafee but that didn't work either

ErSulba

Hi! i just did every option but the game keeps crashing

crimxnal

https://forums.flightsimulator.com/t/my-game-keeps-crashing-every-time-it-loads/129957/29

I made that thread. It might help. Its helped some.

عبدالاله ا�

The game keeps crashing every 15 minutes how can i fix it

Games keep crashing periodically, I tried every method :(