Games is not starting and saying I don't own the game

Discus and support Games is not starting and saying I don't own the game in XBoX Games and Apps to solve the problem; I have deleted my account and redownloaded it I have reset my Xbox to factory I have deleted and uninstalled the game I have cleared everything... Discussion in 'XBoX Games and Apps' started by ImBraaandon, Jun 18, 2017.

  1. ImBraaandon
    ImBraaandon Guest

    Games is not starting and saying I don't own the game


    I have deleted my account and redownloaded it

    I have reset my Xbox to factory

    I have deleted and uninstalled the game

    I have cleared everything you can on the console

    I've unplugged it and left it for 1 hour

    But still nothing seems to work

    Any advice would be good

    :)
     
    ImBraaandon, Jun 18, 2017
    #1
  2. vjt0pman
    vjt0pman Guest
    Game on disc saying you don't own this game

    My son has a game on disc - Rocket League, he has been playing it for months, now all of a sudden it says 'You don't own this', you need to buy it in store??? Can anyone help me with this?
     
    vjt0pman, Jun 18, 2017
    #2
  3. mP 2jz
    mP 2jz Guest
    Game not starting/ owner glitch

    I'm just trying to start fortnite but when I do it says "have the person who bought the game or app sign in" BUT IM THE ONE WHO BOUGHT IT. Then it gives me an error code to enter and it doesn't even work! Microsoft
     
    mP 2jz, Jun 18, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Games is not starting and saying I don't own the game

    Sorry to hear it. Those are the standard steps to get a game working. If you purchased the game on your account and cannot play it then you'll need to contact phone support for more assistance. Please click this link to get the number for your region Customer Support
     
    onyxishere, Jun 18, 2017
    #4
  5. onyxishere Win User

    Games is not starting and saying I don't own the game

    Sorry to hear it. Those are the standard steps to get a game working. If you purchased the game on your account and cannot play it then you'll need to contact phone support for more assistance. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false
  6. Smwutches Win User

    Own game says I don't own game WTH

  7. tickedofftonoend Win User

    Own game says I don't own game WTH

    Ricardo I said I worked tech, I did that and more before coming here.
  8. Ricardo Lechuga Win User

    Own game says I don't own game WTH

    Ok, but now you mentioned that it appears among your purchases on the order history, right and that you have a receipt for it from Microsoft on your email right? Could you please share screenshots of that please, and also a screenshot of what you where it doesn't appear as you own it
  9. tickedofftonoend Win User

    Own game says I don't own game WTH

    I already check the order history why do you think I said it only shows game cards?

    I know you are trying to help but not listening is not helping.

    Just stop.

    I said I was logged into the account I bought the game with, my PC logs into the account every time, I checked the order history showing all....there is nothing, all my games are gone.

    I played the game two days ago, I was then asked yesterday to log into my Minecraft account as it was merged/migrated and I did and since then this Bull has been happening.
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Games is not starting and saying I don't own the game

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