Games I never bought are installed on my Xbox One HDD.

JoshWallace · Jan 19, 2015

So, forgive me if this is the result of some well-known XBL perk, but I'm at a loss.

Three games I've never played nor purchased, whether on my own console or someone else's, have been installed onto my hard drive. However, I can not play them; if I select "play", it will just redirect me to the store and attempt to make me purchase it.
The games in question are Assassin's Creed Unity, Assassin's Creed Black Flag and Minecraft.

The two AC games are particularly large, and I'd like to uninstall them since I can't play them. But I don't even know how they got there in the first place. Nobody gets on my Xbox but me. Any suggestions? Is there a way I can play these, or are they simply
dead weight installed by accident?

:)

theman72HG · Jan 19, 2015

Burning games to hard drive before playing them?

Burning game is not word there bud , you mean you installed them on your HDD ? anywayse on to the topic nope only one game that ever installed on my HDD was NCIS is quite loud and after I installed noise was gone

My Gears 3 copy never had to install it

Smwutches · Jan 19, 2015

Game installed in my xbox one, that I never bought or installed

You may want to double check Sign in to your Microsoft account to make sure your account has not made the purchase. If it does show a purchase, you'd want to contact support and have them start an unauthorized access
investigation. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support If you can't tell if the purchase was made, you may want to contact them too just to verify.

Otherwise, that's usually a sign that someone else has your console set as their Home console so you would be downloading items they purchase. If that's the case then you could just delete it if you want.

Smwutches · Jan 20, 2015

Was the console purchased brand new or was it used? It sounds like someone may have used the console before you and did not remove all the contents. Their downloads would show on the console, but if they've set a different console as their Home console,
you will not have access to the games unless you purchase them.

Smwutches

Was the console purchased brand new or was it used? It sounds like someone may have used the console before you and did not remove all the contents. Their downloads would show on the console, but if they've set a different console as their Home console,
you will not have access to the games unless you purchase them.

theman72HG

Burning game is not word there bud , you mean you installed them on your HDD ? anywayse on to the topic nope only one game that ever installed on my HDD was NCIS is quite loud and after I installed noise was gone

My Gears 3 copy never had to install it

Smwutches

You may want to double check http://commerce.microsoft.com to make sure your account has not made the purchase. If it does show a purchase, you'd want to contact support and have them start an unauthorized access
investigation. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us If you can't tell if the purchase was made, you may want to contact them too just to verify.

Otherwise, that's usually a sign that someone else has your console set as their Home console so you would be downloading items they purchase. If that's the case then you could just delete it if you want.

Lei Fang DOAX3

Hello everyone

I am really glad that you won't have to re-install games if your Xbox One goes bad

I am going to have to transfer all of my installed game stuff to my External HDD when I eventually get it

Can I transfer the stuff from the Xbox One HDD to the External HDD without having to delete the game and re-install it to the External HDD?

Have a nice day or afternoon or night everyone

Lei Fang DOAX3

Hello "Jerrry Raybuck"

From what I've heard (since I haven't bought an External HDD yet), it seems that the ideal way to go is to install all of your games to the External HDD because if you Xbox One console goes bad, all you have to do is plug your HDD to the repalaced or repaired
Xbox One and game immediately.

However, if the games are on your Xbox One HDD, that means you have to re-install all of them all over again if you didn't get your own console back.

During the Red Ring Of Death era of the Xbox 360, there was always a good chance that you would never get your console back and instead get another repaired console in its place.

Have a nice day or afternoon or night "Jerry Raybuck"

Games I never bought are installed on my Xbox One HDD.