Games Hub is Disfunctional in certain regions. [HELP]

Discus and support Games Hub is Disfunctional in certain regions. [HELP] in XBoX Games and Apps to solve the problem; Hi there, I am from Greece. In August we had this problem where the marketplace appeared to be empty along with some other regions. As soon as the... Discussion in 'XBoX Games and Apps' started by snikefriend, Oct 1, 2014.

  1. snikefriend
    snikefriend Guest

    Games Hub is Disfunctional in certain regions. [HELP]


    Hi there, I am from Greece. In August we had this problem where the marketplace appeared to be empty along with some other regions. As soon as the dashboard, games etc came back, the games section became disfunctional as it does not show anything at all
    except the green tiles "Most Popular, my games, for Kinect, Search Games, Browse Games, Advertisement". This is absolutely annoying because we can't see games with gold, sales and all the other stuff. Additionaly, the main section of the dashboard is also
    disfunctional as it is NOT updating and shows the same things for weeks. With all these, and with the silly idea of requesting a credit card in order to purchase from marketplace.xbox.com the Xbox 360 is becoming complicated to use. Could you please pass it
    to some representative or I don't know who, who can get this sorted out? It's really annoying to see these green tiles all the time and nothing working as before.

    :)
     
    snikefriend, Oct 1, 2014
    #1
  2. ngocphi
    ngocphi Guest
    Witcher 2 Download - Not available in my region

    The only way is to fix your region and add billing info from your region

    If you're are having issues doing their rrgion migration you need to contact support

    Also based on your other answer Virgin.media has issues with large downloads with certain modem hubs that they sell they have to be replaced it's their home hub
     
    ngocphi, Oct 1, 2014
    #2
  3. TrungFu
    TrungFu Guest
    Can't connect online

    Turns out my ethernet port is disfunctional. Thanks anyways.
     
    TrungFu, Oct 1, 2014
    #3
  4. ngocphi
    ngocphi Guest

    Games Hub is Disfunctional in certain regions. [HELP]

    Delete your marketplace cache and then clear system cache and then delete your live account then recover it
     
    ngocphi, Oct 1, 2014
    #4
  5. Yes, please fix it. Its so annoying.
     
    Error1essRope24, Oct 1, 2014
    #5
  6. snikefriend
    snikefriend Guest
    ngocphi this is NOT an account or console issue. The proof is that games are not appearing properly on our achievements pages on xbox.com. It's their issue and they have to fix this! Come on no one here from Xbox Support is able to answer?
     
    snikefriend, Oct 1, 2014
    #6
  7. Hey snikefriend, I just chatted with Microsoft Support by their website, and the agent I talked to, was so kind that he forwarded our case to their High tier team, so they looking on it now. I hope that they will get our issue fixed as soon as possible.
     
    Error1essRope24, Oct 3, 2014
    #7
  8. snikefriend
    snikefriend Guest

    Games Hub is Disfunctional in certain regions. [HELP]

    Thank you very much Erro1essRope24! I also contacted support and they told me that they'll forward it too! Hope this gets issued!
     
    snikefriend, Oct 3, 2014
    #8
  9. No problem snikefriend. My pleasure to help! Fingers crossed to get this fixed! Games Hub is Disfunctional in certain regions. [HELP] :)
     
    Error1essRope24, Oct 3, 2014
    #9
  10. snikefriend
    snikefriend Guest
    Is there any progress with the issue?
     
    snikefriend, Oct 19, 2014
    #10
  11. Filipe  Costa
    Filipe Costa Guest
    I also have this issue in Portugal. And its been for a while now Games Hub is Disfunctional in certain regions. [HELP] :(
     
    Filipe Costa, Dec 30, 2014
    #11
  12. onyxishere
    onyxishere Guest
    Hey guys, if you are having issues with your marketplace showing then your best bet would be to get help from @xboxsupport on Twitter. As this does seem to be a regional issue we won't be able to do very much to help out here.
     
    onyxishere, Dec 30, 2014
    #12
  13. Games Hub is Disfunctional in certain regions. [HELP]

    Hey, there! I’m sorry to see that you are unable to access the Games Marketplace on your Xbox 360! The availability of Xbox Live varies depending on the region, and this feature is not available in your region. However, you should still be able to access
    the Marketplace offers on xbox.com. To get the free Games with Gold offers on the website, you will need to make sure a payment method other than Microsoft Currency is attached to your account.

    We strive to ensure the best Live experience across all regions. If you would like to give feedback on the Marketplace in your region, please head on over to our
    Feedback site! See if you can find a suggestion related to what you’re experiencing, and give it a vote or post a new suggestion.

     
    Misses Quinzel, Nov 1, 2018
    #13
  14. onyxishere Win User

    Games Hub is Disfunctional in certain regions. [HELP]

    Hey guys, if you are having issues with your marketplace showing then your best bet would be to get help from @xboxsupport on Twitter. As this does seem to be a regional issue we won't be able to do very much to help out here.
  15. Error1essRope24 Win User

    Games Hub is Disfunctional in certain regions. [HELP]

    Yes, please fix it. Its so annoying.
  16. Misses Quinzel Win User

    Games Hub is Disfunctional in certain regions. [HELP]

    Hey, there! I’m sorry to see that you are unable to access the Games Marketplace on your Xbox 360! The availability of Xbox Live varies depending on the region, and this feature is not available in your region. However, you should still be able to access
    the Marketplace offers on xbox.com. To get the free Games with Gold offers on the website, you will need to make sure a payment method other than Microsoft Currency is attached to your account.

    We strive to ensure the best Live experience across all regions. If you would like to give feedback on the Marketplace in your region, please head on over to our
    Feedback site! See if you can find a suggestion related to what you’re experiencing, and give it a vote or post a new suggestion.

  17. Error1essRope24 Win User

    Games Hub is Disfunctional in certain regions. [HELP]

    Hey snikefriend, I just chatted with Microsoft Support by their website, and the agent I talked to, was so kind that he forwarded our case to their High tier team, so they looking on it now. I hope that they will get our issue fixed as soon as possible.
  18. snikefriend Win User

    Games Hub is Disfunctional in certain regions. [HELP]

    ngocphi this is NOT an account or console issue. The proof is that games are not appearing properly on our achievements pages on xbox.com. It's their issue and they have to fix this! Come on no one here from Xbox Support is able to answer?
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Games Hub is Disfunctional in certain regions. [HELP]

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