Games going missing from library

Discus and support Games going missing from library in XBoX Games and Apps to solve the problem; So I logged in to my console today to find almost 20 games uninstalled from my console. 11 were in ready to install but the rest arent. My debit card... Discussion in 'XBoX Games and Apps' started by Astral Winter, Sep 7, 2019.

  1. Games going missing from library


    So I logged in to my console today to find almost 20 games uninstalled from my console. 11 were in ready to install but the rest arent. My debit card that i have on file just expired so i thought maybe they are just gamepass games or past free with gold
    games but they werent. Just random games that i had bought. Ive never had this happen in the 6 years that ive had my xbox account. Would i be able to get some sort of login history with my xbox account and maybe and ip address or something? Or is this just
    my xbox plotting against me?

    :)
     
    Astral Winter, Sep 7, 2019
    #1
  2. Geth Win User

    Games going missing from library

    Its most likely a corruption error in the saves or download itself.

    You can most likely visit the game store to view the games you don't see and redownload them.

    If it asked for a purchase directly, you may need to contact Xbox support directly.
  3. Exodus Scalpel Win User

    Games going missing from library

    Try performing a hard reset. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  4. qX Singularity Win User

    “Check back in a little bit we’re having trouble getting your stuff right now”

    Go to your games and then to Full Library and look for your missing games there. You can reinstall them from there. Probably the game you were missing in the first place will be waiting for you there as well.
  5. zac qualtrough Win User

    Games missing from library

    Yes I checked my order history they're not on there and this is the only account that I have and use
  6. CSith1 Win User

    Games missing from library

    I have recently upgraded my PC and I have the same issue. Logged in on the correct account, I have these games in my Microsoft account purchase history and they're not appearing in the Microsoft Store. I should point out the games were in the store initially but there was an error updating them so I went through some troubleshooting steps that reset the store app and that's when they disappeared.
Thema:

Games going missing from library

Loading...
  1. Games going missing from library - Similar Threads - Games going missing

  2. I Played FC 25 for many hours. It’s a gamepass game. How come when I go to Xbox app. It...

    in XBoX Games and Apps
    I Played FC 25 for many hours. It’s a gamepass game. How come when I go to Xbox app. It...: Played FC 25 for many hours. It’s a gamepass game. How come when I go to Xbox app. It doesn’t show as a played game.? I’m trying to unlock the 8 games, towards the 350 gamepoints....
  3. Why is my Xbox series keep going back to Home Screen when trying to play a game

    in XBoX Games and Apps
    Why is my Xbox series keep going back to Home Screen when trying to play a game: Why is my Xbox series keep going back to Home Screen when trying to play a game 35df371a-9c38-48e3-9941-f662129f00f4
  4. Xbox games and apps not initiating when pressing A, going to details instead

    in XBoX Games and Apps
    Xbox games and apps not initiating when pressing A, going to details instead: Hi Starting from yesterday every time I click on any game or app in my Xbox Series X, the details page of the game or app displays instead of going directly to the game or app....
  5. why does my xbox say the standard game pass is 1 dollar but when i go to pay it says the...

    in XBoX Rewards & Social
    why does my xbox say the standard game pass is 1 dollar but when i go to pay it says the...: I have had this happen to be multiple times and i want to understand why. 18917b30-6150-4e6b-a531-26cd7493b2d8
  6. how does one go about donloading a backwards compatible game on xbox 360 that was bought on...

    in XBoX Games and Apps
    how does one go about donloading a backwards compatible game on xbox 360 that was bought on...: so a while ago i bought the read dead redemption 1 and 2 bundle and rdr1 is in the backwards compatible section of the xbox store (website) and it says i own it (cause i do) and i want to play it...
  7. I just bought the game (FH5), and I cannot play it. It won't let me go past the start...

    in XBoX Accessibility
    I just bought the game (FH5), and I cannot play it. It won't let me go past the start...: There's no indicator or button or setting I can click on to link one. The website link in unusable for whatever reason and there needs to be a way to link it outside of the game, right?...
  8. Does anyone know what's going on with Xbox Cloud Gaming?

    in XboX Insiders
    Does anyone know what's going on with Xbox Cloud Gaming?: For 1 week I can't play in the cloud, every time I want to play it kicks me out of the game and gives me a message of "We will come back later, to fixing the problems" It should be noted that I...
  9. Age of Empires IV game files going missing

    in XBoX Games and Apps
    Age of Empires IV game files going missing: I have Age of Empires installed from PC game pass, but every time I turn my PC off and back on again the game files are missing and when I try to open the game it takes me to the Microsoft store...
  10. Every time I go on my Xbox controller I mean my Xbox Consol my Xbox games are missing from...

    in XBoX Games and Apps
    Every time I go on my Xbox controller I mean my Xbox Consol my Xbox games are missing from...: Basically, I’m very frustrated every time I go on my Xbox Consol every or some Xbox games are missing and saying download it again but I already had them download it and I play my game yesterday...