Games don’t recognize my live gold on Xbox one s

LeasingString90 · Feb 1, 2018

So finally activated live gold on the Xbox one S because my daughter has been begging for Roblox for months. It said the subscription was in and good to go with the account but on every single game we have it’s not showing up; I thought it might just be
the one game but no it’s not connecting with anything!!! everytime I get a message that I need to get live then I go back and check and it says I have it. I restarted everything and no luck. There aren’t any separate family profiles so it’s not a child setting,
and I’m definitely in the right region for it. I made her wait so long to be able to play this game please help

:)

CTU Execution · Feb 1, 2018

Issues with Xbox live gold

So I purchased an Xbox live gold subscription for 3 months, redeemed the code and it was added to my account, however, my Xbox One S does not recognize this. Any suggestions?

jmom18 · Feb 1, 2018

Xbox live connection problem

hi, until yesterday i'm playing in live gold, but today e can´t play anymore because my Xbox one don´t recognize my signature. Ask me for a new signature, but in my Microsoft account my live gold just expire in 2015, you guys know what happen´s?

cheers

Joao

bowski477 · Feb 2, 2018

Try removing the account from the console and then re adding it.

bowski477

Try removing the account from the console and then re adding it.

jmom18

hi, until yesterday i'm playing in live gold, but today e can´t play anymore because my Xbox one don´t recognize my signature. Ask me for a new signature, but in my Microsoft account my live gold just expire in 2015, you guys know what happen´s?

cheers

Joao

Marcvon Canal

I have a similar issue on XBOX One. I purchased an XBOX Live Gold Membership, but on my XBOX One Dashboard, I can't access any Gold features, including free games. I just keeps asking me to "Join Gold". I checked my subscriptions on the XBOX One and online
under my Microsoft account, and it shows my active XBOX Live Gold subscription. How can I make my XBOX One recognize I have Gold????

XBLRewards8

Hello Bankai Ichigo X,

Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

—My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.

XBLRewards8

Hello Wisefr0g,

After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.

Games don’t recognize my live gold on Xbox one s