Games disappeared after uninstalling it

AndrewLockton1 · Sep 9, 2021

Had screen glitches with F1 2021 so uninstalled it to see if it would make any difference however even after doing a hard reset I cannot find the game to download?

Even F1 2020 which I didn’t uninstall is showing however I can’t find out how to download it again?

Any ideas here?

I also checked my purchase history and it’s blank! F1 2021 was only recently purchased however F1 2020 was purchased over a year ago and neither show in purchased history?

:)

NathanSpreng

Well if that's the case. Shucks. It never told me that I could only have it for a short amount of time. It just said that if I had Xbox live gold, I could get it for free. Wish it could be more specific.

Kevenstu01

what most likely happened is that the game was free to play for a limited time (not given)

like many other title that on occasion are free to play (as if you owned it) for limited time (usual between 24 to 72 hours) usually to celebrate something related to the game or dev(s)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Do you have a different account where you may have purchased the game? We can validate the license by locating the order. If ever you have a different Microsoft account that you can check and sign in to https://account.microsoft.com/billing/orders.

XxBigHomie215

after seeing this code 0x87de0bb8 while trying to play ac4 so like i said before i uninstalled it and the game just disappeared can anyone help with problem

Scowy

My tiles didn't disappear when swapping but after placing them.

I have uninstalled and installed it again and they have come back, I did wonder if it would work.

Thanks, I can continue the game now.

Games disappeared after uninstalling it