Games disappear from games list in Xbox app on Win 10.

Discus and support Games disappear from games list in Xbox app on Win 10. in XBoX Games and Apps to solve the problem; Hi there. I have just updated to windows 10 and i am trying the XBOX app out. Unfortunately when i add games to my list, then either refresh the app... Discussion in 'XBoX Games and Apps' started by SirAbsurd, May 9, 2016.

  1. SirAbsurd
    SirAbsurd Guest

    Games disappear from games list in Xbox app on Win 10.


    Hi there.

    I have just updated to windows 10 and i am trying the XBOX app out. Unfortunately when i add games to my list, then either refresh the app or close/reopen it, my games have all disappeared.

    I then have to delete the start menu short cut, re-pin the game to the start menu and add it to the app again.

    Every time i close the app, all my games disappear again.

    Please help.

    :)
     
    SirAbsurd, May 9, 2016
    #1
  2. Hordie
    Hordie Guest
    Is Major Nelson correct?

    Hi Y0SEMITE SAM,

    Did you download the original video from your Win 10 Xbox App? I just tested this myself. Downloaded a clip on the Win 10 Xbox App, Renamed / Edited, then popped it back in captures and it uploaded with no issues. This was Overwatch, so maybe it's a game
    thing like Miss Bijoux was inquiring about.
     
    Hordie, May 9, 2016
    #2
  3. Steev84
    Steev84 Guest
    Game pictures are disappearing from my games and apps list

    Thanks, that did the trick.
     
    Steev84, May 9, 2016
    #3
  4. SirAbsurd
    SirAbsurd Guest

    Games disappear from games list in Xbox app on Win 10.

    Actually, just realised it only seems to be certain games, mainly steam games.

    Now no matter what i do it doesnt even see the game in the list.
     
    SirAbsurd, May 9, 2016
    #4
  5. Bestlano
    Bestlano Guest
    Hi SirAbsurd, Try using the Xbox App Beta to see if the same behavior occurs. If the issue continues use the "Report a problem" in the beta app so we have helpful data to request further investigation. You can DL the beta app by going to the store on your
    PC and searching "Xbox App Beta".

    Thanks for the feedback,

    Best
     
    Bestlano, May 10, 2016
    #5
  6. SirAbsurd
    SirAbsurd Guest
    I've just tried the beta version and that has exactly the same issue. I have sent an error report but i'm not holding my breath for any resolution. This, and quite a few other stupid little problems are making me want to go back to 8.1.
     
    SirAbsurd, May 10, 2016
    #6
  7. Bestlano
    Bestlano Guest
    Thanks for taking the time to report this issue. We have received your report and have sent into the developers for further investigation. If they have further questions we will contact you.

    Thanks for the feedback,

    Best
     
    Bestlano, Nov 2, 2018
    #7
  8. SirAbsurd Win User

    Games disappear from games list in Xbox app on Win 10.

    I've just tried the beta version and that has exactly the same issue. I have sent an error report but i'm not holding my breath for any resolution. This, and quite a few other stupid little problems are making me want to go back to 8.1.
  9. Bestlano Win User

    Games disappear from games list in Xbox app on Win 10.

    Hi SirAbsurd, Try using the Xbox App Beta to see if the same behavior occurs. If the issue continues use the "Report a problem" in the beta app so we have helpful data to request further investigation. You can DL the beta app by going to the store on your
    PC and searching "Xbox App Beta".

    Thanks for the feedback,

    Best
  10. SirAbsurd Win User

    Games disappear from games list in Xbox app on Win 10.

    Actually, just realised it only seems to be certain games, mainly steam games.

    Now no matter what i do it doesnt even see the game in the list.
  11. Bestlano Win User

    Games disappear from games list in Xbox app on Win 10.

    Thanks for taking the time to report this issue. We have received your report and have sent into the developers for further investigation. If they have further questions we will contact you.

    Thanks for the feedback,

    Best
  12. pholand Win User

    Cant launch Forza Horizon 5 after installing through gamepass xbox app.

    After reinstalling the game on C-drive I tried the fixes you list here above again. What I find is that when I follow your list of troubleshooting, the game actually disappears from the Xbox app. When I search for it in settings -> Apps it is nowhere to be found there either. When I search for the game using Win key it appears but nothing happens when I press open on it.

    I have had this game on xbox app gamepass before and it was running just fine. I am paying for this service now to play it again, and now it wont even open. I would appreciate if you would help me solve this issue.
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Games disappear from games list in Xbox app on Win 10.

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